Document Review Services Team Lead

Job Profile: Document Review Services Team Lead

Division: Document Review Services

Primary Location: Hyderabad, TS

Work Mode: Hybrid

Role Summary

The Team Lead Document Review Services is responsible for supervising document review projects and leading review teams to ensure accurate, timely, and high-quality project delivery. This role acts as a subject matter expert and first escalation point for reviewers while working closely with Review Managers to manage workflows, maintain quality standards, and meet client service level agreements (SLAs).

Key Responsibilities

• Review documents for relevance, privilege, and responsiveness based on client guidelines.
• Conduct quality control (QC) reviews to ensure coding accuracy and consistency.
• Create and optimize search queries to identify relevant documents.
• Support preparation of reports, findings, and project summaries.
• Design and implement document review workflows aligned with client requirements.
• Monitor project progress and provide status updates to project leadership.
• Identify and escalate review issues, inconsistencies, or workflow challenges.
• Assist in preparing productivity, quality, and performance metrics.
• Leadership and Team Management
• Lead document review teams of approximately 1020 reviewers.
• Provide guidance on review protocols, coding decisions, and legal issues.
• Act as the first point of escalation for reviewer questions.
• Monitor team productivity, quality, and adherence to project guidelines.
• Support training and onboarding of new reviewers when required.

• LLB (3-year or 5-year program) or LLM.
• Minimum 5 years of experience in document review or eDiscovery services.
• At least 1 year of experience in a formal team leadership or supervisory role within document review projects
• Familiarity with U.S. litigation processes and legal review methodologies.
• Experience with the deposition process and Antitrust is an asset.
• Hands-on experience with Relativity platforms.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to create and validate advanced search queries.
• Strong analytical and problem-solving skills
• Excellent written and verbal communication
• High attention to detail and quality standards
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative mindset and strong stakeholder management skills
• Candidate should be willing to provide support to the US business / US time zone when required, based on project or client needs.