Engineer / Sr. Engineer / Lead Engineer - Product Quality

Job Role: Engineer / Sr, Engineer / Lead Engineer – Product Quality
Job description:
We are looking for a person knowledgeable in product quality who is interested in working with our robust product quality team and contributing to upholding our Product Quality standards.
As Product Quality Engineer you will be responsible for planning and conducting Product Audits of Rigs manufactured at Nashik PC. You are also accountable for handling & resolving customer complaints. This will require wide collaboration with internal and external cross-functional teams.
As an expert & responsible Product Quality Engineer, you are expected to

• Resolve customer complaints with systematic problem-solving methods and ensure speedy implementation of corrective actions.
• Be well versed with the Product Application & Customers expectations
• Participate in testing to ensure the rig is tested and conforms to its specified functional & performance parameters.
• Carry out detailed audit in a safe way to highlight deviations from manufacturing & assembly processes
• Communicate the findings to assembly teams in agreed formats
• Collaborate with assembly teams for corrections & ensure no defects are passed on to Customer
• Ensure regular review meetings are happening to establish root cause & imparts lessons learnt from audit findings to the last assembler.
• Plan training to assemblers to reduce audit points covering good assembly practices and inputs from audit findings / Customer complaints.
• Be vigilant in early detection of errors, while the assembly is in progress.
• Regularly update audit checklist based on customer feedback
• Invite experts from CC/PSD/Global team to upgrade yourself & overall audit process
• 
  Be flexible to understand the Sense of Urgency to complete audits in timely manner
• Drive automation & digitalization in product audit process to minimise audit time / paperwork.
• Analysis of FSM issues to plug the reoccurrences & monitoring the warranty cost.
• Participate in new product development or major CPI process to ensure Verification and Validations of specifications.
  

You will be reporting to Quality Manager.
Mission:

• Your mission should be to improve quality and reduce failures per machine. You should work towards achieving quality targets & customer satisfaction.
  

Experience requirements:

• Diploma with 7-10 years / Degree with 6-7 years of experience.
• Working with product quality within manufacturing or testing of heavy earth moving equipment is an added advantage.
  

Knowledge requirements:

• Technical know-how on application & handling heavy equipment is an added advantage
• Fluent with communication skills in English, both verbal and written, is required.
• You have an analytical personality and proven ability to make an impact.

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• Root cause analysis
• Conversant with data analytics, Power BI
  

Educational requirements:

• Diploma / bachelors degree in mechanical or electrical engineering.
  

Personality requirements:

• Enthusiastic about driving a change and improvements, taking ownership & responsibilities with clear commitment and personal drive for excellence.
• Analytical skills - Approaches challenges with logical thinking and innovative solutions
• Proactive - Takes initiative to identify and resolve issues before they escalate.
• Effective Communicator - Can clearly convey technical and quality-related information.
• Incremental innovation – Gradually refining existing product & process.
• Well organized and systematic.
• Team player
  

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.
All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isnt just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com