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Job Description
I
Process Executive
Team: Retirement Solutions
Reports to: Team Leader
EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers.
Role
To carry out a range of assigned clerical / support duties in accordance with predetermined procedures and service standards under appropriate guidance and direction.
Core Duties and Responsibilities
- Carry out a range of assigned clerical / support duties ensuring prompt and accurate completion of all relevant account / data administration requirements within agreed service standards.
- Respond to a range of general standard processing enquiries referring to senior colleagues where appropriate.
- Contribute to the completion of the teams workload.
- Improve own skills as knowledge within the operational team taking opportunities to identify area for improvement to processes and service.
- Undertake duties at a similar level as required.
- Ensure compliance with Equinitis procedures, standards and reporting requirements, together with all relevant regulatory and statutory requirements, where appropriate implementing actions to protect our business at all times.
- Always to undertake the duties of this role in accordance with the requirements of the companys Regulators, including FCAs Principles for Business.
- Complete work within the security arrangements of Equiniti. Any deliberate contravention of these procedures may lead to disciplinary procedure.
- Ensure that all work is undertaken within the quality system.
- Ensure that work and ethics comply with all security arrangements both physical and information.
- Candidates with experience/skills in the Defined Benefit (DB) pensions sector will have an added advantage for this role
- Uses clear and concise speech to communicate effectively and confident in delivery to others
- Selects appropriate information to complete standard letter
- Produces accurate and legible written work at all times
- Uses straightforward personal planning to organise own work effectively.
- Knows where to find things and adheres to deadlines
- Uses a keyboard on one or more systems, understanding functions for producing a range of outputs.
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- Has an understanding of the main activities of own business unit/area.
- A good understanding of specified products, routine tasks and procedures within own team, including some non-routine activities
- Where appropriate is aware of regulatory practices and constraints which impact on own work.
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
- Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
- 31 days + 9 bank holidays (UK)
- Comprehensive Medical Assurance cover
- Two-way cab transport for staff working in UK & US shift
- Maternity leave of 6 months full pay, 10days paid paternity leave
- Accidental & Life cover 3 times of concerned CTC
Skills
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About Company
Equiniti Group plc is a British-based outsourcing business focused on financial and administration services. It is listed on the London Stock Exchange.The business has its origins in the share registration business of Lloyds TSB which was bought out from Lloyds by Advent International, a private equity institution, in 2007. The company was the subject of an initial public offering in October 2015. In July 2017 it announced the acquisition of the share registration business of Wells Fargo.
On 30 July 2020, the company announced its intention to rebrand as "EQ". In April 2021 Siris Capital made an offer worth £661 million for the company. The transaction was completed on 10 December 2021.
Equiniti is a prominent technology-led service provider, focusing on finance and administration for organizations worldwide. Specializing in a broad array of services, including share registration, pension administration, and investment services, Equiniti caters to a diverse clientele across various sectors. The company’s reputation for delivering comprehensive and innovative solutions places it at the forefront of the financial services industry. For those considering an Equiniti career, this represents a prime opportunity to work with advanced financial technologies and administrative solutions, offering a pathway to engage in meaningful and impactful work.
Pursuing a career at Equiniti means joining a dynamic team committed to excellence, innovation, and customer satisfaction. The company is deeply invested in creating a workplace that champions diversity, inclusivity, and professional growth. Equiniti careers are designed to support employees in their pursuit of innovation, backed by extensive learning and development programs. This approach ensures that careers at Equiniti are more than just jobs; they are opportunities for comprehensive personal and professional advancement. It’s an environment where every employee is encouraged to reach their full potential.
Important dates & deadlines?
Application Deadline
14 Jul 26, 05:27 PM IST
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