Customer Support Associate (CSA) - ENERGY AND TELECOM PROCESS

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 9 months ago
1-5 years
All India
Work from Office

Posted: 9 months ago
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Applicants: 85+
Job Description
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Job Description

    As an Australian Energy Process Customer Support Associate/Telecaller/Telemarketer, you will be responsible for handling outbound calls to international clients during the morning shift at our office location in Sector V, Salt Lake, Kolkata. We are seeking confident individuals with excellent English communication skills to join our team.
    Both experienced professionals and freshers with good communication abilities are encouraged to apply. Candidates should be comfortable interacting with customers, maintaining leads, and providing accurate information to management.
    Key Job Criteria:
    - Fluency in English communication
    - Ability to handle international clients
    - Willingness to work in the morning shift at our office location
    - Age between 18-27 years
    Job Responsibilities:
    - Research, track, maintain, and update leads
    - Make outgoing calls to develop new business
    - Contact prospects to qualify leads
    - Provide accurate and timely information to management
    - Develop a strong knowledge of the company's products and services
    Benefits of Joining Us:
    - Attractive incentives
    - Employee-friendly policies and work environment
    - Fixed morning shifts (Monday to Friday: 7:00 am to 3:30 pm, Saturday: 7:00 am to 2:00 pm)
    - Sunday fixed off
    Education Requirement:
    - Minimum: Higher Secondary (12th Pass)
    Preferred Experience:

    Looking to get Placed? Try our Placement Guarantee Plan

    - Candidates with experience in international processes
    Language Requirement:
    - Fluent English
    Job Types: Full-time, Permanent
    Schedule:
    - Fixed morning shift
    - Performance bonus
    Application Question:
    - Are you able to commute to Salt Lake, Sector V at 7 am
    Work Location: In person
    Join our team to be a part of a dynamic work environment with fixed morning shifts, attractive incentives, and the opportunity to grow your career in the Australian Energy Process industry.,

Skills

Customer SupportCommunication SkillsCustomer SupportTelemarketingEnglish CommunicationTelecalling

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Important dates & deadlines?

Application Deadline

11 Oct 25, 05:53 PM IST

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Customer Support Associate (CSA) - ENERGY AND TELECOM PROCESS

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