IT Director- Shared Services

Position Summary We are seeking a dynamic and strategic IT leader to join our global team as the IT Director/Business Partner for the GCE business. This role will also be instrumental in developing and scaling our IT Shared Services Center (SSC) in Chennai. The ideal candidate will bring a strong mix of business partnership, operational leadership, and technical expertise to drive digital transformation and service excellence across both domains.

Key Responsibilities

Business Partnership GCE

Serve as the primary IT point of contact for the GCE business unit.

Translate business needs into actionable IT strategies and solutions.

Lead the delivery of IT initiatives, including ERP (Infor M3), CRM, BI/Analytics, and infrastructure standardization.

Identify and implement AI and digital innovation opportunities to enhance operational efficiency. Shared Services Leadership Chennai

Lead the growth and maturity of the IT SSC in Chennai, targeting expansion across SAP, infrastructure, compliance, and data engineering.

Support recruitment, onboarding, and development of SSC talent.

Ensure high-quality, standardized, and scalable service delivery to global stakeholders.

Contribute to the evolution of the global IT operating model and service delivery framework.

Support enterprise-wide initiatives such as SAP S/4HANA migration, M3 rationalization, cybersecurity, and AI-driven productivity.

Participate in IT governance forums and collaborate with global IT and business leaders.

Qualifications

Bachelors or Masters degree in IT Computer Science, or related field.

15+ years of progressive IT leadership experience, preferably in manufacturing or industrial sectors.

Proven experience in business partnering and shared services management.

Strong knowledge of ERP systems (Infor M3, SAP), infrastructure, and cybersecurity.

Excellent communication, stakeholder engagement, and change management skills.

Preferred Attributes

Experience working in global matrix organizations.

Ability to lead cross-functional teams across time zones and cultures.

Exceptional communicator at all employee levels including senior executives. Effective at building relationships and trust.

Strong collaboration skills across functions and business platforms.

Negotiates with associates with a respectful give-and-take approach, where decisions are shared. Influencing and driving performance without authority.

Results-oriented with the ability to make decisions and to follow through on programs and developed policies.

Bias for action; a sense of urgency; initiative-taker; moves with speed.

Focus on delivering results and continuous improvement.

Manages workload efficiently and effectively. Prioritizes for maximum impact.

Agile mind; quick on ones feet. Good at synthesizing data and distilling key points. Can dive deep into detail to support root cause analysis yet understands the big picture. Insightful, deductive reasoner, fact-based analytical person.

Integrity, credibility, and character with demonstrated ethical behaviors.

A collaborator and leader with self-confidence, humility, and consultative skills to positively influence the business.

A tenacious, operationally minded individual with a strong work ethic.

Why Join Us This is a high-impact role with visibility across the global IT and business leadership teams. Youll have the opportunity to shape the future of IT at ESAB, drive innovation, and build a world-class shared services capability.