Eternz - Senior Business Analyst - ECommerce

Description:

Position Overview:

We are looking for a highly analytical and detail-oriented Senior Business Analyst to drive data-driven decision-making and optimize business performance for our e-commerce platform. The ideal candidate will bridge the gap between business needs and technology solutions, ensuring seamless execution of strategies to enhance user experience, sales, and operational efficiency.

Responsibilities:

- Analyze business processes, user journeys, and platform performance to identify growth opportunities

- Collaborate with product, marketing, operations, and tech teams to define business requirements

- Translate business needs into functional specifications and user stories

- Conduct market research, competitor benchmarking, and trend analysis

- Support A/B testing and performance optimization initiatives

- Develop dashboards, reports, and data visualizations for stakeholders

- Identify bottlenecks and recommend scalable solutions for process improvement

- Work closely with engineering teams to ensure timely and accurate implementation

- Drive continuous improvement through data insights and analytics

Qualifications:

- Bachelors degree in business, Economics, Engineering, or related field

- 4-7 years of experience in business analysis, preferably in e-commerce or digital platforms

- Strong analytical and problem-solving skills

- Proficiency in tools like SQL, Excel, Google Analytics, Power BI/Tableau

- Experience with data visualization and reporting

- Understanding of e-commerce KPIs, funnels, and customer behavior

- Excellent communication and stakeholder management skills

- Familiarity with Agile/Scrum methodologies

Location: HSR Layout, 6 day Work-Week