Flight Analyst

Job description / Role

Job Type
Full Time

Job Location
Abu Dhabi, UAE

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Finance, Business Analysis & Consulting

Company Industry
Travel, Hotel & Tourism

Synopsis

The flight analyst is solely responsible for optimal inventory use across the Etihad network. Their focus is to drive the revenue impact of overbooking against the cost of denied boarding along with negative guest experience. Using PROS and other data sources, analyse the trend of no-shows and cancellations. Using market knowledge, adapt strategy to ensure optimal solution. Focus person for revenue management to highlight route performance and work closely with the market teams to correct any forecast imbalances.

Accountabilities

• Flight management: Accountable for accurate forecasting of cancellation and no-show trends for assigned routes. Analyze, using various data sources, to ensure overbooking levels are optimized and Etihad seat inventory is fully utilized. Manage peak travel periods using market knowledge and previous seasonal changes to ensure revenue and denied boarding are optimized. Coordinate with network operations and individual airport managers highlighting critical flights where denied boarding is anticipated and provide options for disposal.
• Performance analysis:

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  Analyze forward booking performance of assigned routes focusing on performance outside of normal activity. Highlight key points of sales where demand forecast could be adjusted and coordinate with market and group teams to ensure individual demand forecasts are corrected.
• Systems and reporting: Design, prepare, and seek approval to implement system approaches to manage corporate inventory schemes such as redemption and non-revenue. Using previous demand analysis, ensure most optimal approach is used recognizing revenue dilution potential. Compile reporting to show the trends from implementation.

Education & experience

• Educated to university degree level in economics, business, statistics, or other numerate discipline or an equivalent experience in reservations or inventory management.
• A minimum of 4 years experience in the travel industry, 2 years of which should have been in a revenue management, commercial sales, or analytic environment.
• Previous experience in inventory management and in working with revenue management systems would be beneficial.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the worlds leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Together with Etihads codeshare partners, Etihads network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme, and more. All this ties into Etihads ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

Recruitment fraud alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.