Scrum Master

Job description / Role

Synopsis

This role reports to the Release Train Engineer. The Scrum Master is responsible for facilitating all aspects of scrum ceremonies and ensuring successful product delivery. This includes sprint planning sessions, backlog grooming sessions, daily stand-ups, sprint reviews, and sprint retrospectives. This role will be responsible for resolving impediments and clearing the backlog. The Scrum Master will also act as a coach to increase agility and support working with the scrum methodology and tools.

Accountabilities

• Maintain the scrum team capacity plan, scrum board, sprint backlog, velocity charts, and burn down charts.
• Facilitate daily scrum, sprint planning, sprint demo, and retrospective meetings.
• Address and eliminate impediments that require support from other teams and guide the team on how to remove impediments and provide appropriate issues escalation to the necessary levels.
• Manage risks and issues proactively, including resources, costs, and systems, and recommend appropriate solutions.
  
• Ensure teams achieve their objectives keeping the team focused on their goals.
• Responsible for coordination between teams (DevOps, Architects, and other Scrum Masters) and assist with internal and external communication, improving transparency and collaboration.
• Guide and coach scrum teams to follow Agile/Scrum principles and practices and reinforcing SAFe framework.
• Ensure scrum teams are using best practice agile delivery tools and templates for all processes including documenting and tracking user stories.
• Report on the status of delivery using agreed reporting metrics e.g. burndown.

Education & Experience

• 3+ years experience working as a Scrum Master or in end-to-end agile process delivery (agile transformation).
• Bachelors degree in Computer Science, Information Systems, Business Administration, or equivalent is mandatory.
• Certification in Scrum Master CSM or SAFe is mandatory.
• Experience in relevant business/development support, agile delivery, user story creation, writing, and estimation.

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  Knowledge of project, program, and portfolio management practices, following agile methodologies, as well as a good understanding of product management principles.
• Strong written and oral communication skills.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the worlds leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Together with Etihads codeshare partners, Etihads network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme, and more. All this ties into Etihads ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.