Operations Executive (B2B)

Company Description
Even, based in Bengaluru, is a healthcare company redefining health coverage for individuals and businesses. The company offers comprehensive plans that go beyond hospitalization, including free doctor consultations, lab and radiology tests, access to specialists, preventive care, optional insurance benefits, and free access to Even Clinics. Focused on promoting preventive and holistic care, Even is backed by prominent investors such as Alpha Wave, Khosla Ventures, Lightrock India, and others. With its innovative approach, Even is committed to keeping its members healthy and out of hospitals.
Role Description
This is a full-time, on-site role for an Operations Executive – B2B based in Bangalore (Indiranagar).
The Operations Executive will be responsible for managing and maintaining corporate client accounts, ensuring smooth insurance operations, handling endorsements, renewals, policy-related coordination, and maintaining strong client relationships.
The role requires regular coordination with internal teams and corporate stakeholders to ensure seamless execution of operational processes. The ideal candidate should be detail-oriented, proactive, and comfortable managing multiple accounts in a fast-paced environment.
Key Responsibilities

• Manage day-to-day operations for B2B corporate accounts
• Handle endorsements, renewals, and insurance-related operational processes
• Maintain strong relationships with clients and act as a key operational SPOC

• Coordinate with internal teams and stakeholders for smooth execution
• Maintain trackers, reports, and operational records with high accuracy
• Ensure timely resolution of client queries and operational issues
• Monitor operational workflows and improve process efficiency
• Maintain proper documentation and operational compliance
• Handle escalations and provide timely updates to stakeholders
  

Qualifications

• 1–3 years of experience in B2B Operations / Account Management / Insurance Operations
• Experience in endorsements, renewals, and insurance processes
• Strong communication and stakeholder management skills
• Good knowledge of Excel / Google Sheets and operational trackers

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  Ability to maintain strong client relationships and handle coordination effectively
• Detail-oriented with strong ownership mindset
• Ability to work in a fast-paced and high-accountability environment
• Prior experience in Insurance, Healthcare, SaaS, or HR Tech is preferred
  

Benefits And Perks

• Comprehensive Health Insurance Coverage (OPD & IPD)
• Coverage for Employee and Family Members
• ESOP Opportunities
• Fast-paced and high-growth work environment
• Learning and career growth opportunities
• Exposure to cross-functional teams and corporate clients
  

Skills: renewals,healthcare,endorsements,b2b,insurance,account manager,operations