Desktop Support Specialist

Company Description

Envision Overseas Education Consultants is a trusted guide for students aspiring to study at top international universities. With a global network of partnerships across the USA, UK, Canada, Australia, and Europe, Envision offers personalized guidance tailored to each students academic goals. The team provides end-to-end support, from career counseling to visa assistance and pre-departure preparation, ensuring a seamless journey to higher education abroad. Envision is dedicated to empowering students with the tools, knowledge, and confidence needed to achieve personal and professional growth on a global scale.
Role Description

This is a full-time, on-site role based in Mumbai for a Desktop Support Specialist. The selected candidate will provide technical support for desktop systems, printers, and hardware, assist with troubleshooting and resolving technical issues, and deliver exceptional IT services to ensure smooth operation of all systems. The role also includes addressing user concerns and performing maintenance and updates for the organizations IT infrastructure.
Qualifications

• Proficiency in handling Desktop Computers and providing Desk Top Support
• Experience in Technical Support and Printer Support

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  Strong troubleshooting skills for resolving hardware and software issues
• Ability to manage and maintain IT systems effectively
• Strong communication and customer service skills
• Relevant certifications in IT or technical support (e.g., CompTIA, ITIL) are a plus
• Bachelors degree in Information Technology, Computer Science, or a related field is preferable