Data Sutram - Strategic Account Manager

Key Responsibilities:
1. Client Relationship Management
- Own and manage relationships with enterprise BFSI clients to ensure long-term success.
- Go & meet client premises every week.
- Stakeholder management with different departments across the client.
- Understand client requirements, gather business requirements & plan priorities.
2. Farming Experience

- Identify new business opportunities within existing accounts and drive upsell/cross-sell initiatives.
- Proven track record of increasing net new ARR within client deals.
- Drive contract renewals, expansion deals, and revenue targets for key accounts.
3. Industry & Market Intelligence
- Stay updated on lending, financial services, fraud & credit risk.
- Act as the voice of the customer, influencing product development based on client feedback.
Qualifications That We Look For:
- 7-8+ years of experience in Strategic Account Management, Enterprise Sales, or Customer Success in BFSI, Fintech, or SaaS.
- Motivated by wealth creation & incentives.
- Proven track record of managing enterprise accounts and driving revenue growth.
- Proven track record of farming.
- Strong understanding of financial services, risk intelligence, and AI-driven analytics.
- Excellent communication, negotiation, and relationship management skills.
- Experience working with CXOs, decision-makers, and financial stakeholders.
- Experience in contract negotiations, deal structuring, and revenue forecasting.