EY - Director - Global Business Services Consulting/Advisory(Big4jobs)
Management/ Strategic Consulting
Job Description
Consulting (Global Business Services)
Job Title: Director - Global Business Services Consulting
Brief Company Description:
At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
In a world thats changing faster than ever, our purpose acts as our North Star, guiding our 400,000 people providing the context and meaning for the work we do every day. We help digital pioneers fight data piracy; guide governments through cash-flow crises; unlock new medical treatments with data analytics; and pursue high quality audits to build trust in financial markets and business. And now weve unified all our artificial intelligence (AI) innovation and development efforts under one platform, EY.ai, to help enable clients to efficiently access the benefits of AI.
It is also intended to increase transparency, trust, and confidence in AI as EY seeks to use these new capabilities to serve the broader interests of society and contribute to a more inclusive, equitable future. Through our four integrated service lines Assurance, Consulting, Strategy and Transactions, and Tax and our deep sector knowledge, we help our clients to capitalize on new opportunities and assess and manage risk to deliver responsible growth.
Our high-performing, multidisciplinary teams help them fulfil regulatory requirements, keep investors informed and meet stakeholder needs. We believe a better working world is one where economic growth is sustainable and inclusive. We work continuously to improve the quality of all our services, investing in our people and innovation. And were proud to work with others from our clients to wider stakeholders to use our knowledge, skills and experience to help fulfil our purpose and create positive change.
Job Role:
The Director will be involved in anchoring the Global Business Services (GBS) solution, managing multiple clients in India & abroad. The responsibilities will include:
- Scaling the GBS consulting practice through outreach in the industry, building relationships with existing & new clients and expanding our trade corridors.
- Attracting and building a strong team of GBS professionals through external talent infusion and strengthening the existing team.
- Demonstrate strong delivery capabilities to be able to lead client engagements covering Sourcing Strategy, Outsourcing Advisory, Location Advisory, GBS Operating Model Design, GBS Implementation, Program Management and GBS Optimization.
- Independently manage senior external / internal stakeholders.
- Demonstrate significant industry / solution expertise.
- Design the blueprint for new GBS solutions and take these solutions to the market.
- Take ownership of delivery / preparation of high-quality deliverables and manage service quality, brand, and client expectations.
- Oversee knowledge development and management.
- Strengthen the EY brand through Thought Leadership and industry networking.
- Ensure compliance to the firms standards, processes, and policies.
Professional Background:
- 12 - 15 years of relevant post-qualification experience Consulting experience with Big 4 (preferred), Outsourcing Service Providers (Business excellence / Solution Design & Implementation / Sales) and Global Capability Centres (Process excellence / Transition / Transformation).
- GBS Transformation experience across Finance, HR, IT, Procurement functions, and in industry specific services.
- Leading large scale process optimization projects in process areas like Lead to Order (L2O), Order to Cash (O2C), Record to report (R2R), Procure to Pay (P2P), Hire to Retire (H2R).
- Experience in solution design and delivery of services / engagements involving GBS optimization, location advisory, operating model design, shared services setup / implementation, process transformation, business diagnostics, business case analysis and planning, sourcing strategy, outsourcing / offshoring strategy, shared service transformation, design of SLAs, process KPIs and reporting requirements.
- Should have worked in any one or more of following industry verticals:
1. Automotive & Manufacturing
2. Technology, Media, Telecom
3. Consumer Products & Retail
4. Life Sciences and Energy
- In depth knowledge of offshoring GBS & outsourcing trends and leading practices.
- Experience in working in a cross-border, multi-team, virtual environment with international exposure.
Preferred Skills:
- Expertise in one or more of the areas listed process transformation, business process diagnostics, business case analysis & planning, service sourcing, RFP process, Outsourcing/offshoring strategy and setup, GBS transformation or Design of SLAs, process KPIs and reporting requirements.
- Exposure to ERP suite like Oracle, SAP and other technologies like RPA / AI / ML / workflows / Function specific tools.
- Experience with process mapping and optimisation tools like Microsoft Visio, IBM, Celonis etc.
- Ability to manage multiple workstreams and collaborate.
- Ability to understand client requirements and develop / customize solutions.
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- Advanced written and verbal communication skills.
- Business development and account mining skills.
- In-depth understanding of the GBS landscape, with a strategic view of the upcoming trends.
- Professional networking skills.
- Program management, multi-tasking and time management skills.
- Excellent people management skills.
- Advanced knowledge of Microsoft Excel, Word, PowerPoint.
- Ability to lead and inspire teams and clients.
- Client relationship management and account management skills.
Other:
- Willingness to travel frequently.
- Willingness to learn new skills.
- Able to thrive in relatively unstructured situations.
- High initiative and drive, positive attitude and commitment.
- Maturity and ability to handle pressure situations.
Academic Background:
- B.E. / B.Tech. / CA / MBA (preferably from a premier institute such as IIMs, SP Jain, XLRI, ISB, NMIMS, NITIE, FMS).
Base Location and Travel:
- Bengaluru / Hyderabad / Mumbai / Pune.
- The Director would be required to travel to client locations.
Skills
Big4Strategy HeadStrategy ConsultingTransformationTransition ManagementProcess ExcellenceConsultingManagementOutsourcingProcess MappingCaStrategyIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
EY India Careers 2025 – Overview
Ernst & Young Global Limited (EY) is one of the Big Four professional services organisations, headquartered in London, England, and operating in 150+ countries with a global workforce of ~400,000 professionals.
EY’s roots trace back to 1849 (Harding & Pullein) and 1903 (Ernst & Ernst), with the current global legal entity formed in 1989 through the merger of Ernst & Whinney and Arthur Young.
In India, EY employs ~50,000–55,000 people across offices in Gurugram, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, and Pune. The firm operates through four integrated service lines — Assurance, Consulting, Strategy and Transactions, and Tax — helping clients capitalise on opportunities, manage risk, and deliver responsible growth.
EY’s purpose, Building a better working world, guides its work with businesses, governments, and non‑profits to solve complex challenges. The firm is recognised for its investments in AI (via the EY.ai platform), digital transformation, sustainability, and inclusive growth.
Business Model
EY operates as a service‑based B2B professional services firm, generating revenue through assurance, consulting, strategy & transactions, and tax services.
Its model blends:
- Deep sector expertise with technology‑driven solutions
- Global delivery capabilities with India as a strategic hub
- Long‑term client relationships built on trust and recurring engagements
Strategic priorities for EY India include:
- Scaling EY.ai and AI‑enabled services
- Expanding ESG and sustainability consulting
- Strengthening cybersecurity and digital transformation offerings
- Growing Strategy and Transactions advisory in high‑growth sectors
Recent Wins & Recognition
- Launched the EY.ai platform to integrate AI into all service lines globally and in India (https://www.ey.com/en_in/news/2023/ey-launches-ey-ai-platform).
- Advised on a $1.1 billion renewable energy acquisition in India (https://economictimes.indiatimes.com/industry/energy/power/ey-advises-on-renewable-energy-acquisition/articleshow/).
- Recognised as a Leader in Digital Strategy Consulting in the 2025 IDC MarketScape report (https://www.ey.com/en_in/news/2025/ey-named-leader-in-digital-strategy-consulting).
- Partnered with the Government of India on Gati Shakti infrastructure planning (https://www.ey.com/en_in/news/2024/ey-supports-gati-shakti-infrastructure-planning).
- Awarded Best Employer for Women 2025 by Working Mother & Avtar (https://www.ey.com/en_in/news/2025/ey-best-employer-for-women).
Culture & Values
EY’s culture is anchored in its EY Values:
- People who demonstrate integrity, respect, and teaming
- People with energy, enthusiasm, and the courage to lead
- People who build relationships based on doing the right thing
The firm promotes diversity, equity, and inclusion, offers global mobility opportunities, and invests heavily in continuous learning through EY Badges, EY Tech MBA, and leadership programs.
Client‑Facing Businesses
Assurance
What it is – Independent audit and assurance services to enhance trust in financial reporting. Careers in India include:
- Statutory Audit – Auditing financial statements for listed and unlisted companies.
- Financial Accounting Advisory Services (FAAS) – IFRS/Ind AS advisory, reporting, and accounting change support.
- Forensic & Integrity Services – Fraud investigation, dispute resolution, and compliance reviews.
- Climate Change & Sustainability Services (CCaSS) – ESG reporting and assurance.
Consulting
What it is – Advises clients on business transformation, technology, and risk. In India, career opportunities span:
- Business Consulting – Strategy, operations, and supply chain transformation.
- Technology Consulting – ERP, cloud, data analytics, and cybersecurity.
- Risk Consulting – Enterprise risk, internal audit, and regulatory compliance.
- People Advisory Services – Workforce strategy, change management, and HR transformation.
Strategy and Transactions (SaT)
What it is – End‑to‑end deal advisory and capital strategy. India‑based roles cover:
- M&A Advisory – Buy‑side and sell‑side deal advisory.
- Transaction Diligence – Financial, tax, and operational due diligence.
- Valuation, Modelling & Economics – Business valuations and financial modelling.
- Restructuring – Turnaround and insolvency support.
Tax
What it is – Comprehensive tax and regulatory services. In India, career paths include:
- Direct Tax – Corporate and international tax compliance and planning.
- Indirect Tax – GST, customs, and trade advisory.
- Transfer Pricing – Planning, documentation, and dispute resolution.
- Tax Technology & Transformation – Automation and analytics for tax functions.
Important dates & deadlines?
Application Deadline
18 Sep 26, 03:04 PM IST
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EY - Director - Global Business Services Consulting/Advisory(Big4jobs)
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