ServiceNow - Integration - UI Builder - Playbook - CIS CSM Dispute Management FSO Experience - Staff(Big4jobs)

Department Icon IT / Software Development & Related
102+ Applicants
Posted: 7 months ago
2-6 years
West Bengal
Work from Office

Posted: 7 months ago
|
Applicants: 102+
Job Description
About Company
Similar Jobs
Please verify your account first! Send OTP

Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs

Job Description

    In this role at EY, you will be a part of the EY GDS-ServiceNow team where you will work on solving client problems using the ServiceNow platform. You will have the opportunity to work with a high-quality team and develop innovative products to address client needs.
    **Key Responsibilities:**
    - Perform configuration and customization of the ServiceNow system, including the creation of workflows.
    - Build service request fulfillment workflows based on customer requirements using workflows, UI actions, client scripts, and business rules.
    - Utilize scripting tools and ServiceNow functionality to automate routine tasks.
    - Execute integrations and process automation using Orchestration, Web Services, SOAP calls, etc.
    - Gather specifications from business departments and deliver products/releases that meet the presented needs.
    - Collaborate with business liaisons to generate dashboards, home pages, performance analytics data collectors, and reports.
    - Analyze user stories and internal procedures to improve system capabilities and automate process workflows.
    - Conduct system and integration testing with sample and live data.
    **Skills and Attributes for Success:**
    - Experience in Integrations with Third-Party tools.
    - Experience in Playbook implementation.
    - Integrating with internal and external applications and systems.
    - Worked on UI Builder and have experience in building custom UI.
    - Implementation experience in CSM, FSO.
    - Implementation/knowledge experience in TPRM and IRM.
    - Knowledge of Dispute Management Systems.

    Looking to get Placed? Try our Placement Guarantee Plan


    **Qualifications Required:**
    - College degree in a related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
    - ServiceNow CSA Certification is a must.
    - Good to have CIS-CSM certification.
    - Approximately 2 to 3 years of experience in a development role.
    - ServiceNow CIS certifications are a plus.
    In addition to the technical skills, you are expected to have experience with SDLC, TFS, JIRA, or equivalent tools to maintain stories and knowledge about the latest features of ServiceNow.
    At EY, you will be part of a team that values commercial acumen, technical expertise, and a willingness to learn in a dynamic environment. You will have the opportunity to work with leading businesses globally and be involved in inspiring and meaningful projects.
    EY offers support, coaching, and feedback from engaging colleagues, opportunities for skill development and career progression, as well as the freedom and flexibility to shape your role according to your preferences. Join EY in building a better working world by contributing to creating new value for clients and society while developing your own skills and knowledge.,

Skills

Dispute ManagementSystemsDispute Management SystemsCSMIntegrating With InternalExternal ApplicationsIRMFSOPlaybook ImplementationUI BuilderTPRMIntegrations With ThirdParty Tools

If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

About Company

EY India Careers 2025 – Overview

Ernst & Young Global Limited (EY) is one of the Big Four professional services organisations, headquartered in London, England, and operating in 150+ countries with a global workforce of ~400,000 professionals.

EY’s roots trace back to 1849 (Harding & Pullein) and 1903 (Ernst & Ernst), with the current global legal entity formed in 1989 through the merger of Ernst & Whinney and Arthur Young.

In India, EY employs ~50,000–55,000 people across offices in Gurugram, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, and Pune. The firm operates through four integrated service lines — Assurance, Consulting, Strategy and Transactions, and Tax — helping clients capitalise on opportunities, manage risk, and deliver responsible growth.

EY’s purpose, Building a better working world, guides its work with businesses, governments, and non‑profits to solve complex challenges. The firm is recognised for its investments in AI (via the EY.ai platform), digital transformation, sustainability, and inclusive growth.

Business Model

EY operates as a service‑based B2B professional services firm, generating revenue through assurance, consulting, strategy & transactions, and tax services.

Its model blends:

  • Deep sector expertise with technology‑driven solutions
  • Global delivery capabilities with India as a strategic hub
  • Long‑term client relationships built on trust and recurring engagements

Strategic priorities for EY India include:

  • Scaling EY.ai and AI‑enabled services
  • Expanding ESG and sustainability consulting
  • Strengthening cybersecurity and digital transformation offerings
  • Growing Strategy and Transactions advisory in high‑growth sectors

Recent Wins & Recognition

  • Launched the EY.ai platform to integrate AI into all service lines globally and in India (https://www.ey.com/en_in/news/2023/ey-launches-ey-ai-platform).
  • Advised on a $1.1 billion renewable energy acquisition in India (https://economictimes.indiatimes.com/industry/energy/power/ey-advises-on-renewable-energy-acquisition/articleshow/).
  • Recognised as a Leader in Digital Strategy Consulting in the 2025 IDC MarketScape report (https://www.ey.com/en_in/news/2025/ey-named-leader-in-digital-strategy-consulting).
  • Partnered with the Government of India on Gati Shakti infrastructure planning (https://www.ey.com/en_in/news/2024/ey-supports-gati-shakti-infrastructure-planning).
  • Awarded Best Employer for Women 2025 by Working Mother & Avtar (https://www.ey.com/en_in/news/2025/ey-best-employer-for-women).

Culture & Values

EY’s culture is anchored in its EY Values:

  • People who demonstrate integrity, respect, and teaming
  • People with energy, enthusiasm, and the courage to lead
  • People who build relationships based on doing the right thing

The firm promotes diversity, equity, and inclusion, offers global mobility opportunities, and invests heavily in continuous learning through EY Badges, EY Tech MBA, and leadership programs.


Client‑Facing Businesses

Assurance

What it is – Independent audit and assurance services to enhance trust in financial reporting. Careers in India include:

  • Statutory Audit – Auditing financial statements for listed and unlisted companies.
  • Financial Accounting Advisory Services (FAAS) – IFRS/Ind AS advisory, reporting, and accounting change support.
  • Forensic & Integrity Services – Fraud investigation, dispute resolution, and compliance reviews.
  • Climate Change & Sustainability Services (CCaSS) – ESG reporting and assurance.

Consulting

What it is – Advises clients on business transformation, technology, and risk. In India, career opportunities span:

  • Business Consulting – Strategy, operations, and supply chain transformation.
  • Technology Consulting – ERP, cloud, data analytics, and cybersecurity.
  • Risk Consulting – Enterprise risk, internal audit, and regulatory compliance.
  • People Advisory Services – Workforce strategy, change management, and HR transformation.

Strategy and Transactions (SaT)

What it is – End‑to‑end deal advisory and capital strategy. India‑based roles cover:

  • M&A Advisory – Buy‑side and sell‑side deal advisory.
  • Transaction Diligence – Financial, tax, and operational due diligence.
  • Valuation, Modelling & Economics – Business valuations and financial modelling.
  • Restructuring – Turnaround and insolvency support.

Tax

What it is – Comprehensive tax and regulatory services. In India, career paths include:

  • Direct Tax – Corporate and international tax compliance and planning.
  • Indirect Tax – GST, customs, and trade advisory.
  • Transfer Pricing – Planning, documentation, and dispute resolution.
  • Tax Technology & Transformation – Automation and analytics for tax functions.


Read More

Important dates & deadlines?

Application Deadline

31 Oct 25, 12:40 PM IST

Similar Jobs

View All
Loading...
Bag Logo
Jobaaj
Don't Miss out any Updates

Subscribe now for the latest job alerts
and never miss an update

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

ServiceNow - Integration - UI Builder - Playbook - CIS CSM Dispute Management FSO Experience - Staff(Big4jobs)

Share with