QC Executive-Soft Home

Job Title: QC Executive-Soft Home

Functional Area: Quality Assurance/control (Soft Home)

Job Location: Head Office

Education Qualification: BSC/MSC in Textile Science/Any Graduate or Post Graduate

Key Responsibilities:

Quality Assurance & Quality Control

• Check the Raw material prodcured adheres to the quality standards approved by HO.
• Check final approved samples Pre-Production and TOP of Production are as per QC/PSC guide lines. Variances taken up with PH QA/Vendor and escalated to stake holders
• Quick & through turn around of approval process for PP/TOP at HO
• Update & Circulate PP/TOP Tracker- to PSC & PH
• Check Lab reports against IDF submitted by PH Merchants are under tolerance
• Track Inline/Midline/Final inspection rosters for PHs and share tracker bi-monthly with Merchant and QA teams
• Monthly QAFI TAT Report to circulate to PH and QA teams- Monthly
• Support and guide vendors for product improvements, testing implementation and packing
• Support with Season Jury product review for Quality
• Update Lab Testing Grid and costs from lab partners if and when required
• Coordinate & Prepare Vendor Assessment and Grading

Complaint Addresal and resolution

• Reslove & close complaints on complaint tracker, B2C and Mailus. Quick turn around and support as per set TAT
• Target to keep complaint value within tolerence limit set
• Corrective action on repetitive Complaints
• Share data with PH Merchant and QA for all Valid Complaints on monthly basis

Documentation

• Maintain- New Factory Evaluation Data
• Audit Data
• Inspection Tracker/Roster
• Specimens from Labs for reviews
• Conditionally approved Lab reports
• Projects
• Track travel expenses in relation to work load and orders per QA/Region
• Timely Invoice submission to Accounts for any tests/expenses done at HO

Communication

• Good communication with computer knowledge with MS office, MS Excel is mandatory for analysis and various other operations
• Language; English, Hindi. English Reading, understanding and writing is mandatory
• Proactive communication for any escalations, to Head QA and stakeholders
• Communication with PH QA for corrective actions

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• Plan oriented approach-keep all stakeholders informed
• Proof read mails before circulating

Self Development and Teamwork

• Self developments on areas of improvement
• Put team agenda ahead of self
• Able to work in partnership with parallel teams and contribute to team goals
• Travel to alloted region for inspections and craft training
• Ensure all trainings assigned by HR & Training are completed as per target timelines

Knowledge &Skills:

• Experience of 5+ years into Merchandising, Sampling and Product Development
• Good Knowledge of Fabrics; Soft Home Products
• Interpret Lab Tests-Procedures, Reports and Labeling
• Strong knowledge of production processess (craft & non-craft) -printing, weaving, dyeing, embroidery, stitching, finishing, labeling, packing
• Material/Techique knowledge and pre and post procedures-Yarns, greige fabric, processed fabric; dyeing, block making, screen making, tracing, card punching, curing, finishing
• Understanding Construction of Madeup categories; Technical packs and Drawings
• Command on Product Testing as per end use; Safety, functionality & chemical testing as per Indian Standards or ISO; Other Certifications like BIS; Good Weave; Global Recycling Standards etc
• Acceptance Quality Limit (AQL) working and understanding
• Understanding CAPA with implementation
• Well versed with Excel and data anyalitics. PPT presentation skills