Call Center Representative

Job Title: Call Center Agent (Onsite)

Location: Dubai, UAE

Industry: Fintech

Work Type: Onsite (Dubai, UAE)

Experience Level: Freshers Welcome

Job Summary:

We are hiring enthusiastic and customer-focused Call Center Agents to join our growing fintech company in Dubai. This is a great opportunity for freshers looking to start their career in a dynamic and fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally
• Assist customers with inquiries, complaints, and service requests
• Provide accurate information about products and services
• Maintain customer records and update databases
• Ensure high levels of customer satisfaction
• Follow communication scripts and company guidelines

Requirements:

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• Excellent communication skills in English (additional languages are a plus)
• Strong interpersonal and problem-solving skills
• Basic computer knowledge
• Ability to work in a fast-paced environment
• Positive attitude and willingness to learn

What We Offer:

• Attractive salary package
• Company-sponsored visa
• Career growth opportunities in the fintech industry
• Professional and supportive work environment