Senior Human Resource Operations Executive

Summary:

The Executive HR Operations plays a vital role in the Global HR Operations (HRO) team, delivering end-to-end HR administrative and operational support across multiple regions including Australia, Asia, UK & EMEA, New Zealand, and the Americas. Supporting a global workforce, the role requires rotational shifts to ensure time zone coverage and involves managing diverse HR processes throughout the employee lifecycle. Close collaboration with internal stakeholders and global HR teams is essential, with mandatory proficiency in Workday for handling daily HRIS transactions, data updates, and reporting. with company policies.

Key Responsibilities:

• Manage the end-to-end employee lifecycle, including onboarding, confirmation, transfers, data changes, and offboarding, ensuring accuracy and compliance across all regions.
• Coordinate pre-joining activities, such as document collection, background verification, IT provisioning, and Day-1 readiness, ensuring a smooth onboarding experience for new hires.
• Facilitate virtual inductions and onboarding touchpoints to enhance employee engagement from Day 1.
• Oversee exit processes, including notice tracking, system deactivation, full and final settlement coordination, and exit documentation in compliance with regional regulations
• Maintain accurate organization structures, position management, and reporting hierarchies within Workday
• Support the monthly payroll cycle by consolidating and validating payroll inputs and responding to employee payroll and benefits-related queries
• Handle HR-related queries from global employees through ticketing systems, chat, and email, ensuring timely resolution aligned with service-level agreements (SLAs).
• Collaborate closely with HR Business Partners, Talent Acquisition, Payroll, and Compliance teams to ensure process alignment and consistency
  
• Ensure data accuracy and system integrity by updating employee records in Workday in real-time and maintaining audit trails
• Adhere to global policies and procedures while being sensitive to regional HR compliance requirements.

Education & Experience

• Minimum post graduate degree/ masters in business administration in human resources, or a related field
• 4-6 years of experience in HR operations or related functions.
• Exposure to working in a shift-based model and multicultural team environments Technical Skills:
• Proficiency in Workday is mandatory.
• Proficiency in MS office for HR analytics.
• Advanced Excel/PPT skills
• Strong analytical and data management skills. Core Competencies:

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• Attention to detail and accuracy in data processing.
• Ability to prioritize and manage multiple tasks in a high-volume environment.
• Effective communication and coordination skills.
• Strong problem-solving skills and customer service orientation
• Strong knowledge of HR processes across the employee lifecycle.
• Ability to handle confidential data with high integrity and discretion Soft Skills:
• Strong interpersonal skills.
• Ability to work in a fast-paced environment.
• Problem-solving attitude and proactive approach.
• Team player with a positive attitude
• Rotational shifts to cover global business hours for Australia, Asia, UK/EMEA, New Zealand, and the Americas.