Key Account Manager

Department Icon Accounting & Finance
137+ Applicants
Posted: 2 months ago
0-1 years
Chennai, Tamil Nadu
work from office

Posted: 2 months ago
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Applicants: 137+
Job Description
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Job Description

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Key Account Manager
Company:** Ferring India
Job Summary
As a Key Account Manager at Ferring India, you will be responsible for developing and maintaining strong, long-term relationships with our most important clients. You will drive sales growth, optimize account performance, and ensure customer satisfaction through strategic account management and effective communication.
Job Responsibilities
  • Develop and execute strategic account plans to achieve sales targets and expand our presence within key accounts.
  • Cultivate and maintain strong, lasting relationships with key stakeholders and decision-makers within assigned accounts, ensuring high levels of customer satisfaction and loyalty.
  • Conduct thorough customer analysis to identify needs, opportunities, and potential challenges, and tailor solutions accordingly.
  • Lead the entire sales cycle, from prospecting and negotiation to closing deals and providing ongoing support, leveraging your expertise in Pharmaceutical Sales.
  • Implement and optimize multi-channel marketing and digital sales strategies to maximize reach and engagement with key accounts.
  • Continuously monitor market intelligence to identify new trends, competitive activities, and opportunities for growth.
  • Collaborate effectively with internal teams, including marketing, medical affairs, and customer service, to ensure seamless account management and service delivery.
  • Proactively identify and address customer concerns, demonstrating resilience and adaptability in resolving complex issues.
  • Contribute to the development and refinement of overall Sales Strategy and Sales Optimization initiatives.
  • Deliver consistent and measurable results against sales objectives and key performance indicators.
Job Qualifications
  • Proven experience in Key Account Management or a similar senior sales role, preferably within the pharmaceutical industry.
  • Demonstrated ability to **Communicate Effectively** with diverse stakeholders at all levels.
  • Strong proficiency in **Customer Analysis** and developing tailored solutions based on insights.
  • Exceptional skills in **Customer Relationship Management** and fostering long-term partnerships.
  • Experience with **Customer Success Management** methodologies.
  • A track record of consistently achieving and **Deliver[ing] Results** in a competitive sales environment.

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  • Familiarity with **Digital Sales** tools and techniques.
  • Proven ability to **Display Resilience and Adaptab[ility]** when facing challenges and changing priorities.
  • Strong self-management skills with the ability to **Manage Self** effectively to meet targets.
  • Proficiency in gathering and utilizing **Market Intelligence**.
  • Experience with **Multi-Channel Marketing** approaches.
  • In-depth knowledge of **Pharmaceutical Sales** processes and regulations.
  • Understanding of **Sales Optimization** techniques and best practices.
  • Demonstrated expertise in strategic **Sales Strategy** development and execution.
  • Highly skilled in **Selling** and negotiation techniques.
  • A strong team player with the ability to **Work Collaboratively** across departments.
Location:Ferring India MS

Skills

SalesAccount ManagementKey Account ManagementStrategic Account ManagementKey Account Manager

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About Company

Ferring Pharmaceuticals is a research-driven, biopharmaceutical company devoted to identifying, developing and marketing innovative products in the fields of reproductive health, urology, gastroenterology, endocrinology and orthopaedics. The company's research activities and products are connected by a common focus of providing tailored treatments that work on the body's own terms, enabling doctors to combat numerous diseases and medical conditions. Ferring's marketing, medical services and sales teams, led by the corporate headquarters in Saint-Prex, Switzerland, operate from nearly 60 countries and employ 5000 people throughout the world, while treatments are available in 110 countries. This expansion has allowed Ferring to maintain a double-digit annual growth rate over the last two decades.

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Important dates & deadlines?

Application Deadline

02 May 26, 01:21 PM IST

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