Senior Human Resources Officer

About FICCI

FICCI is Indias oldest and largest apex business organization. Established in 1927, FICCI is the voice of Indias business and industry. With a rich legacy spanning nearly a century, FICCI is involved in policy advocacy, business promotion, and networking to foster the growth and development of industries.

Role Overview

The HR Officer will support end-to-end non-IT recruitment for FICCI, with a strong focus on hiring talent relevant to chambers, associations, policy, research, membership, events, and administrative functions. The role requires a hands-on HR generalist with strong stakeholder management and communication skills to work closely with senior leadership, internal teams, and external partners.

Key Responsibilities

Recruitment & Talent Acquisition (Non-IT)

• Manage end-to-end recruitment for non-IT roles including policy, research, membership, events, administration, communications, and support functions.
• Work closely with department heads to understand manpower requirements and role expectations.
• Source candidates through job portals, professional networks, referrals, and industry-specific channels.
• Coordinate interviews, candidate communication, offer rollouts, and onboarding processes.
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  Maintain recruitment trackers, hiring MIS, and compliance documentation.

HR Generalist Responsibilities

• Support day-to-day HR operations including employee lifecycle management, onboarding, confirmations, exits, and documentation.
• Assist in implementing HR policies, procedures, and best practices aligned with organizational values.
• Handle employee queries related to HR processes, policies, and engagement.
• Support performance management processes and HR reporting.

Stakeholder Management

• Act as a key HR point of contact for internal stakeholders across departments.
• Build strong working relationships with senior leaders, managers, and teams.
• Coordinate with external vendors, consultants, and recruitment partners when required.

Communication & Coordination

• Ensure clear, professional, and timely communication with candidates, employees, and leadership.
• Support internal HR communication initiatives and employee engagement activities.

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• Maintain confidentiality and sensitivity while handling people-related matters.

Qualifications & Skills

• 4+ years of experience in HR operations and non-IT recruitment.
• Prior experience in chambers of commerce, associations, NGOs, federations, or similar organisations is highly preferred.
• Strong understanding of HR generalist functions and recruitment best practices.
• Excellent verbal and written communication skills.
• Strong stakeholder management and interpersonal abilities.
• Highly organised, detail-oriented, and capable of handling multiple priorities.
• Proficiency in MS Office and HR documentation.

Educational Qualification

• Graduate/Postgraduate in Human Resources, Business Administration, or a related field.