Process Specialist – Money In/Money Out

2097187-1

Job Title – Process Specialist – Money In/ Money out
The Purpose of This Role
The Process Specialist works in a fast-paced, high-exposure and high-volume organization and will be responsible for processing monetary and non-monetary data into Fidelity recordkeeping systems. The Operations Specialist works with the Client Services & Management teams in order to maintain a satisfactory level of processing for our clients. Works on multiple clients, complex systems and must adhere to the regulatory and legal norms.
The Value You Deliver

• Processing monetary and non-monetary transactions for assigned clients/transactions. Includes withdrawals, loan, transfers, rollovers, Indicative data files and etc.
• Ensuring all items are processed andor resolved in a time. Supports business in ensuring positive audit results.
• Complies with all Client policies, procedures, and Federal/State/Local regulations and escalates issues to the Work Leader andor Manager.
• Monitoring individual work queues, partnering with other teams to ensure that all aging work items are resolved within specified time frames.
• Performing research on all processing irregularities and driving issues to resolution
• Monitoring and controlling money movement in and out of Fidelity. Including wire transfer, ACH, check receipts, stock transactions (buysell) as applicable.
• Reconciling and audit processing of money movements. Performing reconciliation by utilizing disc-recon, control reports and interface with FinOps (Financial Operations).
• Interacting with the internal and external clients to streamline process and ease plan administration for our clients.
  
• Updating of plan specific procedures periodically. Training back up associates and Recommending continuous improvements in work flow efficiency.
  

The Skills that are Key to this role Technical / Behavioral

• Bachelor’s degree or equivalent qualification.
• Flexible & Open to work in Shifts (Preferably in US hours)
• You need to have a strong interpersonal skills
• You need to have strong analytical skills and orientation to details
• Ability to adapt to a rapidly changing environment and manage crisis.
• Ability to identify, analyze and control risk
• Sound working knowledge on Excel
• Ability to adapt to a rapidly changing environment and manage crisis.
• You should have an excellent verbal and written communication skill along with strong attention to detail.
• Experience in financial services or high volume transaction processing experience preferred.
  

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The Skills that are Good To Have for this role

• Experience is transaction processing role is preferable.
• Experience in US retirement industry particularly in the Defined Contributions domain is an added advantage
• Ability to effectively gather the necessary data/information in a timely manner. How Your Work Impacts the Organization Money In/ Monye Out process is subject to SOX, SAS 70 and TA guidelines and can be broadly categorized under the below interrelated functions – Contributions and Checks, Withdrawals and special monetary processing group (SMPG). These functions are a combination of both Transaction level and analytical skill based processing. Each function is unique and is governed by plan-specific rules and IRS regulations. Working on multiple complex record keeping systems while adhering to set procedures and abiding to all regulatory/legal norms. Day-to-day responsibilities will involve working within the various Fidelity business units such as client service management, implementations, financial operations, WPS so as to accurately process the withdrawal / transfer from the participants’ retirement account.
  

The Expertise We’re Looking For

• 1 to 4 years of Financial Services experience
• Any graduation except BCA, BE and Computer Studies.
• Financial Services background is an added advantage
  

Location: Bangalore EGL / Chennai
Shift timings: 5:30 pm to 2:30am or 7:30 pm to 4:30 am
Certifications
At Fidelity, building a better financial future— for everyone— is our mission. For the last 75+ years, our privately-held company has remained committed to supporting our clients throughout their lifelong financial journeys.
Our formula is simple: we support our team, and they support our customers. That culture begins with our employees, whose personal and professional growth is key to our collective success. In keeping with that legacy, our privately-held company offers associates career stability and security, while at the same time encouraging your professional exploration and growth. At Fidelity India, we are proud to continue that legacy. With offices in Bangalore and Chennai, our Indian branch is now celebrating 20 years as a Global Capability Center. To find out more, visit India.Fidelity.com, or our global site at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer, and whenever possible we accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099 for more information