Flipkart - Zonal Control Operations Role - Flipkart Minutes
Management/ Strategic Consulting
Job Description
About the Role:
- Ownership of Key Supply Chain metrics such as Fill rate, Forward & Reverse Losses, Inventory Hygiene.
- Monitor shipment flow, Open pendency, damages, process adherence, material handling for Minutes Supply Chain.
- Focus on execution of initiatives / product features from E2E perspective.
- Point person for liaising between Product / Tech / Ops/Quality and Design teams.
- Program manage the prep for key events such as BBD and ensure loss reduction by employing the predefined and/or newly identified/aligned levers.
- Manage Assets operations by close monitoring of operations, stakeholder management & designing right playbooks.
- Pull up input and output loss metrics to generate insights/RCA on loss reduction.
- Process review and improvement in all function areas where CT interacts.
- Provide inputs to Product with CT's point of view after collaborating inputs from various stakeholders.
- Conceptualize and own action items to reduce losses across minutes supply chain.
To succeed in this role you should have the following:
- Proactive engagement to solve customer issues before they escalate, a keen ability to gather and act on customer feedback to drive customer experience improvements, and the agility to adapt strategies in real-time to meet evolving customer needs.
- Continuously strive to improve accuracy of delivery, speed & efficiency of operations & visibility of touchpoints.
- Success in this role is measured not only by individual performance but also by the ability to contribute to a culture of Customer Obsession that aligns with our strategic goals as a leading e-Commerce organization.
Qualification:
- B-tech or MBA (Preferred candidates from Tier I/II MBA institutes).
Skills
Quick CommerceSupply ChainProcess ExcellenceOperationsMaterial ManagementECommerceManagementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Flipkart Private Limited, an emblem of India's e-commerce success, stands tall with its headquarters in Bangalore and corporate roots extending to Singapore. What commenced as a modest venture selling books online has now burgeoned into an expansive marketplace, offering everything from the latest gadgets to fashion and home essentials. This diversification reflects Flipkart's adaptability and keen understanding of the Indian consumer's pulse.
With strategic acquisitions like Myntra, Flipkart has not only widened its inventory but also cemented its stature in the apparel industry, capitalizing on the surge of digital retail. Competing in a market teeming with robust contenders like Amazon India and Snapdeal, Flipkart has claimed a lion's share, holding a 48% market share as of FY23. The company's prowess is particularly notable in the realm of apparel and electronics, where it stands "neck and neck" with global giant Amazon.
Flipkart's success is a testament to its innovative approaches, from logistics to customer service, ensuring it remains at the forefront of the e-commerce wave in India. As the company continues to evolve, it consistently reinforces its position as a cornerstone of the Indian digital economy, shaping the shopping habits of a nation on the rise.
Important dates & deadlines?
Application Deadline
11 Oct 26, 04:47 PM IST
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Flipkart - Zonal Control Operations Role - Flipkart Minutes
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