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Job Description
Description:
About the job
Main Duties
Administration:
- Assists with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division.
- Establishes and maintains historical data and a library of catalogue referencing suppliers, price list, etc.
- Ensures that all Corporate, Regional, Hotel and Governmental reports are compiled accurately and submitted in a timely manner.
- Represents the Finance function on the hotel's Executive Committee in the absence of the Director of Finance.
- Conducts regular departmental communications meetings and ensures departmental briefings and meetings are effective and conducted as necessary.
Customer Service:
- Ensures that all Materials employees provide excellent service to internal customers in other departments as appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.
Financial:
- Monitors all cost in the Materials Department and initiates and maintains measures to control these.
- Contributes to all forecasting and business planned activities by providing historical information and cost projections.
- Assists with the preparation of the annual Finance Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of employees.
- Assists the Director of Finance with the preparation and regular update of the Materials Departmental Budget and ensuring that targets are met and costs are effectively controlled.
- Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
- Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
Operational:
- Manages all aspects of purchasing, receiving, storage and inventory control.
- Thorough understanding of the SCALA system (Materials Management System).
- Responsible for the issuing and distribution of inventory items within the hotel, and for the accurate and timely allocation of costs to user department.
- Ensures that hotel expenses are minimised through the use of effective purchasing and by obtaining the most competitive prices for goods and services.
- Conducts regular market surveys, obtains competitive quotations and aggressively negotiating in order to reap the maximum price benefits of purchasing power.
- Keeps inventories as low as possible to properly supply the operations needs and maximise inventory turnover and space utilisation.
- Ensures that inventory items are stored properly and issued in FIFO rotation to minimise wastage and spoilage.
- Monitors all cost in the Materials Department and initiates and maintains measures to control these.
- Implements and enforces all operating and control procedures to ensure that movement of goods into and within the hotel is properly accounted for.
- Establishes and enforces internal control Policy and Procedure throughout the department, regarding purchasing, receiving, inventory control, issuing and emergency issuing.
- Advises the General Manager, Director of Finance and Department Heads of the cost and implications of each departments consumption of inventory and non-inventory items.
- Contributes to all forecasting and business planned activities by providing historical information and cost projections.
- Advises departments directly of any excessive purchases or consumption of inventory and to recommend practices to reduce such cost, including alternative sources for products.
- Obtains and coordinates all product and purchase specifications from the various heads of department by means of a purchase request (PR) and maintains files of these purchase requests together with purchase orders (PO).
- Acquires three (3) price quotations from various sources to determine the lowest cost while maintaining the best quality for any item(s) requested by the different departments.
- Responsible for the creation and maintenance of certain computer data namely: Inventory Items, Par Stock, items to be included as inventory items, re-order points, item listing, Purchase Orders, Unit of Measure, and inventory levels for all items maintained in inventory.
- Coordinates purchase specifications for food and beverage in conjunction with purchasing, receiving, and issuing.
- Ensures that every department in the hotel receives goods and services as required and to the standards they have specified at the best possible price.
- Conducts interviews with suppliers, representatives and obtains information, specifications and quotations on any item required.
- Handles all correspondence, negotiation and procurement to the best advantage of the hotel.
- Selects reliable regular supplies for all inventory items and obtains weekly or bi-weekly price list for daily produce and other food and beverage suppliers.
- Places all orders for non inventory items once the purchase request has been approved by the Director of Finance and General Manager.
- Places all orders for the inventory items based upon established and audited par stocks and inventory levels.
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Personnel:
- Assist in the recruitment and selection of all Materials employees; follows hotel guidelines when recruiting and uses a competency-based approach to selecting employees.
- Ensures the punctuality and appearance of all Materials employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and departments grooming standards.
- Conducts annual Performance Development Discussions with Materials employees, supports them in their professional development goals.
- Plans and implements effective training programmes for all Materials employees in coordination with the Training Manager and Departmental Trainers.
- Supports Departmental Trainers through ongoing feedback and assistance at monthly meetings.
- Develops the skills and effectiveness of all Materials employees through the appropriate training, coaching, and/or mentoring.
- Prepares and posts weekly work schedules, making sure that they reflect business needs and other key performance indicators.
- Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
- Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatts Values and Culture Characteristics.
- Ensures that employees have a complete understanding of and adhere to employee rules and regulations.
- Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatts Values and Culture Characteristics.
- Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
- Feedbacks the results of the Employee Opinion Survey and ensure that the relevant changes are implemented.
Other Duties:
- Attends and contributes to all training sessions and meetings as required.
- Is knowledgeable in statutory legislation in employee and industrial relations.
- Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International.
- Maintains strong, professional relationship with relevant representatives from competitor hotels, business partners and other organisations.
- Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.
- Ensures high standards of personal presentation and grooming.
- Responds to changes in the Materials function as dictated by the industry, company and hotel.
- Carry out any other reasonable duties and responsibilities as assigned.
Skills
OperationsProcurementCustomer ServiceMaintenanceMaterials ManagementAdministrationInventoryIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
27 Jun 26, 07:32 PM IST
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