129+ Applicants
Posted: 2 years ago
0-15 years
Mumbai Metropolitan Region
Work From Office
Posted: 2 years ago
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Applicants: 130+
Job Description
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Job Description
- Ensures the work area is ready for the service with pre and post service checks completed, staffs immaculately groomed and aware of daily specials and promotional offers
- Performs and supervises food and beverage service tasks in accordance with hotel standards, is actively involved in guest’s service and highly visible
- Is thoroughly familiar with the wines and the menu items and able to compose and recommend menu progression and wine pairing, drives upselling program
- Provides genuine hospitality and recognition, engages in the guest interactions in a sensitive and appropriate manner, creates personalized experiences, is seen as actively developing a network of regular guests
- Takes ownership of guests concerns and requests and acts decisively to ensure guest satisfaction when glitch occurs
- He/ She is directly responsible for Medallia of the hotel, LQA, and Coyle audits
- He/ She should always maintain hygiene in their respective area and should pass the Hygiene audit like PWT, HACCP
- Conducts daily briefings in the absence of management; assigns shift and duties to junior colleagues; assumes the responsibilities of assistant manager in his/her absence
- Inspects and ensures the work area is in good physical repair; reports defects and ensures timely rectification
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About Company
Four Seasons Hotels and Resorts is a luxury hospitality company that manages a collection of hotels and resorts worldwide. They are known for their exceptional service and high-quality accommodations.
Important dates & deadlines?
Application Deadline
04 May 24, 06:37 PM IST
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