Web Sales Manager

FyneHand is mandated to hire for the position of Lead – Web Sales Partnerships

Our client, a leading player in the financial services space, is looking for a Lead – Web Sales Partnerships to be based in Mumbai.

Role Overview:

To build the online business by driving online direct customer acquisition, online partnerships with aggregators & distributors, managing customer experience and managing the critical vectors of the channel for future growth & business.

Key Responsibilities:

• To drive business top line and set clear objectives for team in sync with business objectives
• To build and develop commercial and strategic long-term relationships with our key partners
• To drive business quality across various business sources ensuring renewal collections (First year and 13m)
• To drive new initiatives across key business vectors, work with partners and internal departments in order to meet sales and other key performance targets
• To set up metrics and monitoring systems(MIS) to track key performance indicators which are meeting / not meeting expectations
• To drive customer on-boarding experience, pre and post login customer experience, policy servicing, business quality through innovation
• To create talent & build culture for digital team
• To ensure compatibility of technology capabilities and business requirements

• To ensure continuous improvements to the platform to enhance user experience
• To build relationships with digital ecosystem players in line with business objectives

Key Performance Indicators:

• Topline – APE & Premium Target Achievement = 100%
• Number of Customers acquired Target Achievement =100%
• Business Quality across NACH, Persistency, etc. = 100%
• Cost of Acquisition Target Achievement =100%
• Business growth Target Achievement =100%

Qualification & Experience:

• Graduate / MBA
• 7 – 8 Years of experience in Insurance with Digital Retail business understanding

Functional & Behavioral Competencies:

• Strategic orientation
• Planning

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  Team management
• Partner management
• Project management
• Partner acquisition
• Customer experience
• Leveraging digital assets
• Customer centricity
• Business acumen
• Building talent and teams definition
• Collaboration
• Growth through differentiation

Location: Mumbai

Client details will be shared with shortlisted candidates only.

If this opportunity aligns with your leadership journey, we would be happy to connect.

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