Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs
Job Description
Ready to shape the future of work
At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role: Assistant Vice President, Training Leader, Banking
We are looking for a dynamic AVP, Training Leader, who will be responsible for designing and establishing knowledge management practices across new accounts. This role requires strong project management skills and the ability to work closely with businesses, clients, and leaders to drive effective training solutions and knowledge transition.
Key Responsibilities:
. Knowledge Management Practices: Establish and drive knowledge management practices for new accounts or teams, including training solutions for new clients.
. Training Solutions: Design and implement ways of working, training plans, assessment frameworks, success criteria, SOP updates, cross-training, and process knowledge tests.
. New Hire Training: Create, execute, and evaluate new hire training plans, ensuring effectiveness and governance of LTO and MLTO.
. SOP Management: Develop and maintain high-quality Standard Operating Procedures (SOPs), ensuring they are up-to-date and accurate.
. Process Knowledge Tests: Structure and provide insights from process knowledge tests.
. Training Timelines Optimization: Optimize training timelines where possible to enhance efficiency and effectiveness.
. Ways of working : Establish ways of working for new accounts for training deliverables including governance structure, team structure etc.
. Audit Management: Manage any client and Genpact training audits, ensuring compliance and quality standards are met.
Qualifications we seek in you!
Minimum Qualifications
. Bachelor&rsquos degree
Preferred Qualifications/ Skills
. Strong understanding of training function and knowledge management practices
. High on performance, execution and flexibility
. Teamwork and conflict resolution
. Data Analytical skills
. Understanding of Banking and capital markets domain
. Project Management experience
. Good Communication and interpersonal skills
Looking to get Placed? Try our Placement Guarantee Plan
. Microsoft Office (MS Excel, MS Powerpoint and similar tools)
. AI Savviness
Shift: Monday-Friday | Shift window as per Business teams you will be aligned too | flexibility is preferred
Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let&rsquos build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Skills
AvpKnowledge ManagementManagement SkillsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Genpact was founded in 1997 as a unit of General Electric. The company was founded as GE Capital International Services (GECIS) in New Delhi. Starting with 20 employees under the leadership of CEO Pramod Bhasin, its charter was to provide business process outsourcing solutions to GE's businesses. In the beginning, GECIS created processes for outsourcing back-office activities for GE Capital such as processing car loans and credit card transactions. It was an experimental concept at the time and the beginning of the Business-Process-Outsourcing (BPO) industry.
One year after its launch, GECIS employed about 800 people and generated revenues of US$4 million. By 2001, GECIS operations had grown to 12,000 employees and the company began to manage a wide range of processes across GE's financial services and manufacturing businesses. Jack Welsh, CEO of GE at the time, said that GECIS was a key driver of GE’s growth between 1998 and 2001, and was responsible for reducing operating costs by approximately US$1 billion.
In 2003, GE reduced its stake in GECIS to 40% and sold the remainder to two American private equity firms. At the time of the sale, GECIS employed around 13,000 people in India and 4,000 people in the US, China, Hungary and Mexico, providing a range of solutions in areas such as finance and accounting, insurance claim processing, IT management and technical support.
By 2004, GECIS oversaw around 700 business processes for GE that had migrated from the US to India, generating revenues of US$426 million.
Important dates & deadlines?
Application Deadline
29 Jul 25, 11:26 AM IST
Similar Jobs
View All
Don't Miss out any Updates
Subscribe now for the latest job alerts
and never miss an update
Assistant Vice President, Training Leader, Banking
Share with
