Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs
Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Associate & Senior Associate, Master Data Management!!
In this role, you will be responsible to perform day-to-day operations while maintaining SLA. Solving queries related to Product Master within the customer, vendor, or product domains This role will be reporting to the manager of MDM. The resource will be working with a cross functional team and will maintain, analyse, execute requests with utmost quality with eye for details with good experience in SAP MDM- customer, vendor, or product master. We are looking for some who should be open to work in any shift as per the business requirement.
Responsibilities
• Follow defined standard operating processes and procedures for all deliverables (processes)
• Take ownership of performance against all the assigned Master data processes and key categories
• Accountable for the quality and accuracy
• Plan and priorities the workload to ensure that all assignments are delivered accurately to meet specified timelines (planning)
• Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)
• Ensure that all the feedbacks and the learning from the home, office, client, field etc. is documented and applied to the master data procedures to improve accuracy (Baseline the learning)
• Be responsible for maintaining the SLA of each period and the delivery performance
• Maintain Product master data in SAP as per business input and SOP
• Basis understanding of SAP MM & SD module commercial structures and Category/Product Hierarchies
• Highlight and take appropriate help from the Lead on SOP deviations or issues
• Raise incident tickets to the relevant helpdesks when there is an issue
• Participate in idea generation and improvement activities
• Comprehend incoming and outgoing data flows for SAP master data
• Comprehend, explain and enforce Unilever master data creation and change processes.
• Good knowledge of governing policies around Product data as per the area of work
• Update /maintain the departmental procedures (SOP’s) tools, and metrics for the master data team
• Ensure all Data Quality KPIs (Key Performance Indicators) are met
• Ensure that the company’s master data business rules, policies and procedures are adhered to
• Support special projects as needed
• Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies
• Align data management processes in the business’ value chains and process areas
Looking to get Placed? Try our Placement Guarantee Plan
• Have a continuous improvement mind set and support improvement projects from data perspective
Qualifications we seek in you!
Minimum qualifications
• Any Graduate / Bachelor’s degree
• Great at communication, collaboration (verbal and written)
• Understanding of SAP ERP or relevant experience
Preferred qualifications/Skills
• Good customer handling skills
• Advanced use of MS Office (Excel, PowerPoint, Word)
• Ability to define & solve problems, Collect Data, Establish facts
• High Energy Level
• Work with business units and process experts to resolve master data issues
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.
Skills
OperationsCustomer HandlingDeliveryIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Genpact was founded in 1997 as a unit of General Electric. The company was founded as GE Capital International Services (GECIS) in New Delhi. Starting with 20 employees under the leadership of CEO Pramod Bhasin, its charter was to provide business process outsourcing solutions to GE's businesses. In the beginning, GECIS created processes for outsourcing back-office activities for GE Capital such as processing car loans and credit card transactions. It was an experimental concept at the time and the beginning of the Business-Process-Outsourcing (BPO) industry.
One year after its launch, GECIS employed about 800 people and generated revenues of US$4 million. By 2001, GECIS operations had grown to 12,000 employees and the company began to manage a wide range of processes across GE's financial services and manufacturing businesses. Jack Welsh, CEO of GE at the time, said that GECIS was a key driver of GE’s growth between 1998 and 2001, and was responsible for reducing operating costs by approximately US$1 billion.
In 2003, GE reduced its stake in GECIS to 40% and sold the remainder to two American private equity firms. At the time of the sale, GECIS employed around 13,000 people in India and 4,000 people in the US, China, Hungary and Mexico, providing a range of solutions in areas such as finance and accounting, insurance claim processing, IT management and technical support.
By 2004, GECIS oversaw around 700 business processes for GE that had migrated from the US to India, generating revenues of US$426 million.
Important dates & deadlines?
Application Deadline
22 Sep 24, 03:56 PM IST
Similar Jobs
View All
Don't Miss out any Updates
Subscribe now for the latest job alerts
and never miss an update
Associate
Share with
