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Job Description
Inviting applications for the role of Management Trainee, Accounts Receivable (AR) Specialist - RCM (Revenue Cycle Management)
We are looking for a proactive and passionate Accounts Receivable (AR) Specialist with some years of hands-on experience in the US healthcare AR process within a healthcare BPO or outsourcing setup. The ideal candidate should be confident in working denials and unpaid claims, speaking with payors to resolve issues, and driving resolution for timely reimbursements. This role demands strong analytical skills, clear communication, and a goal-driven mindset.
Responsibilities
Review and analyze outstanding Accounts Receivable reports to identify unpaid claims.
Initiate follow-ups with insurance companies (via phone calls and portals) to check claim status and resolve denials or underpayments.
Document all actions taken on claims accurately in the clients billing system.
Understand and interpret EOBs, remittance advices, and payer correspondences.
Work on claim re-submissions, appeals, and corrective actions as needed.
- Meet or exceed daily/weekly productivity and quality targets.
Stay current with payer policies, coding guidelines, and RCM best practices.
Qualifications we seek in you!
Minimum Qualifications / Skills
Any Graduate
Preferred Qualifications/ Skills
Experience in US healthcare Accounts Receivable/AR follow-up.
Prior experience with a US healthcare outsourcing company or BPO is mandatory.
Strong knowledge of insurance denials, appeals, CPT/ICD codes, and healthcare billing concepts.
Excellent verbal and written communication skills must be comfortable speaking directly with payors.
Strong analytical, investigative, and problem-solving abilities.
Proficient in using billing software, payer portals, and productivity tracking tools.
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Passionate about healthcare revenue operations and delivering results.
Growth-oriented with a continuous improvement mindset.
Dependable team player with the ability to work independently when needed.
Prior experience with billing platforms like Athena, Kareo, or AdvancedMD is a plus.
Work Environment
Operate within a structured framework but is you are expected to be proactive and analytically independent in your own area of responsibility
Employment Type: Full-Time
Shift: [US Shift/Night Shift EST/EDT hours]
Skills
InsuranceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Genpact was founded in 1997 as a unit of General Electric. The company was founded as GE Capital International Services (GECIS) in New Delhi. Starting with 20 employees under the leadership of CEO Pramod Bhasin, its charter was to provide business process outsourcing solutions to GE's businesses. In the beginning, GECIS created processes for outsourcing back-office activities for GE Capital such as processing car loans and credit card transactions. It was an experimental concept at the time and the beginning of the Business-Process-Outsourcing (BPO) industry.
One year after its launch, GECIS employed about 800 people and generated revenues of US$4 million. By 2001, GECIS operations had grown to 12,000 employees and the company began to manage a wide range of processes across GE's financial services and manufacturing businesses. Jack Welsh, CEO of GE at the time, said that GECIS was a key driver of GE’s growth between 1998 and 2001, and was responsible for reducing operating costs by approximately US$1 billion.
In 2003, GE reduced its stake in GECIS to 40% and sold the remainder to two American private equity firms. At the time of the sale, GECIS employed around 13,000 people in India and 4,000 people in the US, China, Hungary and Mexico, providing a range of solutions in areas such as finance and accounting, insurance claim processing, IT management and technical support.
By 2004, GECIS oversaw around 700 business processes for GE that had migrated from the US to India, generating revenues of US$426 million.
Important dates & deadlines?
Application Deadline
27 Oct 25, 05:23 PM IST
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