Process Developer - I2C

Inviting applications for the role of Process Developer, Invoice to Cash Cash apps

The Cash Applications & Collections Analyst is responsible for ensuring timely and accurate application of customer payments and effective management of accounts receivable collections. This role plays a critical part in maintaining healthy cash flow, reducing overdue receivables, and supporting strong customer relationships through proactive follow-up and issue resolution.

Responsibilities

Cash Applications

• Apply customer payments accurately and timely to customer accounts using ERP systems

• Research and resolve unapplied cash, short payments, overpayments, and deductions

• Reconcile daily cash receipts with bank statements and general ledger accounts

• Investigate and resolve payment discrepancies in coordination with customers and internal teams

• Maintain accurate records and documentation for all cash application activities

Collections

• Monitor accounts receivable aging and proactively follow up on overdue invoices

• Contact customers via email and phone to secure timely payments

  

• Identify and escalate high-risk or delinquent accounts to management

• Negotiate payment commitments and follow up to ensure adherence

• Collaborate with Sales, Billing, Credit, and Customer Service teams to resolve disputes

• Prepare and maintain collection notes, payment forecasts, and follow-up schedules

Reporting & Controls

• Prepare regular AR aging, cash application, and collections performance reports

• Track key metrics such as DSO, unapplied cash, and overdue balances

• Ensure compliance with internal controls, audit requirements, and company policies

• Support month-end and year-end closing activities

Qualifications we seek in you!

Minimum Qualifications

• Bachelors degree in finance, Accounting, Business Administration, or a related field

• Relevant years of experience in cash applications, accounts receivable, or collections

• Strong understanding of order-to-cash (O2C) processes

• Strong knowledge of SAP (S4 Hana) for cash application and reconciliation processes.

• Proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas, reporting).

• Skilled in MS Word for documentation and Outlook for professional communication.

Preferred Qualifications/ Skills

• Analytical mindset with attention to detail and problem-solving ability.

• Ability to work independently and meet deadlines in a fast-paced environment.