Account Manager (Digital Agency Experience)

Responsibilities:

1. Client Relationship Management:

Tailor your interactions and offerings to the specific needs and preferences of each client. To understand their concerns, goals & evolving needs.

Maintain consistent communication with clients, even when there are no immediate issues to address.

Go beyond reactive support and proactively anticipate your clients requirements. Offer solutions and suggestions that align with their goals before they even ask for them.

2. Workflow Warrior: Agility & operational excellence, eye for detail to deliver workflow as the main point of contact between the company and the clients ensuring they are executed on time and within budget

3. Brand Strategy Development: Developing and implementing brand strategies that align with the companys objectives, ensuring consistency in brand language & tonality across media channels.

4. Marketing Campaign Management: Planning and executing marketing campaigns to promote the brand and its products or services. This includes identifying target audiences, creating compelling content, and monitoring campaign performance.

5. Analytics and Measurement: Monitoring and analyzing the effectiveness of branding and marketing efforts through metrics and data, making data-driven decisions to optimize strategies.

6. Collaboration: Working closely with internal teams such as design, content, and sales to ensure consistent brand messaging and alignment.

Requirement - What do you need to succeed

1. Experience: Previous experience in brand management, marketing, or client servicing roles is crucial. Experience in managing client relationships and executing marketing campaigns is highly valued.

2. Education: We are actively seeking individuals who have cultivated interests that extend beyond their academic pursuits. We value candidates who exhibit a genuine curiosity that permeates all aspects of their lives. We believe that individuals who embrace a broader range of interests bring unique perspectives and a well-rounded approach to their endeavors, fostering innovation and adaptability.

3. Communication Skills: Excellent written and verbal communication skills are essential for interacting with clients and conveying brand messaging effectively.

4. Strategic Thinking: The ability to develop and execute brand strategies that align with the companys goals and resonate with target audiences.

6. Adaptability: The marketing landscape is dynamic, so the ability to adapt to changing trends and technologies is important.

What We Offer

Our team is a diverse mix of ex-consulting, ex-technology & ex-agency who have come together to deliver a potent combination of right-brain & left-brain problem solving for simple, yet humanistic solutions at scale.

Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: Well provide the tools and flexibility, so you can make a significant impact, your way.

Diverse and inclusive culture: Youll be accepted for who you are and empowered to use your voice to help others find theirs.