Business Analyst - Card Processing

Description:
Position Title: Business Analyst

Location: Pune

Key Applicant Requirements:

- A holder of a Bachelors degree in Computer Science, Engineering, or greater.

- Have at least 5-9 years of Business Analyst, Product Owner, or similar experience interfacing between a business and a development group.

- Proficient in the card processing industry.

- Demonstrate a technical proficiency by knowing C#, MSSQL, and or equivalent experience with programming languages and database query tools.

- Show an ability to manage and lead cross-team projects, working with multiple development teams, as well as internal and external partners to successful project conclusion.

- An Analytical and Innovative thinker.

- Proficient and have demonstrable Leadership and Teamwork skills.

- Proficient and have demonstrable communication, presentation, and facilitation skills.

- Perform with commitment, accountability, transparency, integrity and partnership.

- Have a familiarity with agile methodologies and best practices (LEAN, AGILE (SCRUM and SAFE) as well as Waterfall project management methodology.

- Proficient in various office software products
What might also help?:

- Experience in Data Analytics.

- Certified Business Analyst Professional certification.

- Project Management Professional certification.

- Certified Scrum Product Owner.

- Or equivalent certification.
Key Responsibilities:

- The innovation and automation team is seeking a curious, self-motivated sr. business analyst and agile practice leader to join our team.

- The ideal candidate will have a drive for constant improvement, a commitment to improving the internal technology experience, and the desire to use critical thinking and problem-solving abilities to find the best solutions to common pain points.

- Agile experience (especially as a scrum master or lead) is highly desirable.

- Create requirements, manage prioritization of work, and determine acceptance criteria for a development team based on payments industry knowledge and experience in the information technology space.

- Troubleshoot and identify gaps with existing systems/processes such as, but not limited to, manual processes that can easily be automated, lack of appropriate tracking systems, security risks and vulnerabilities.

- Assist in evolving team processes and drive continuous improvement based on experience in successful delivery in Agile teams.

- Contribute to the future roadmaps and planning based on industry experience and insights.

- Lead the change management and release process for products the team develops based on ITIL and company best practices.

- Help to establish a strong purpose and sense of urgency within the team in order to deliver projects on time.

- Maintain alignment between the Product Management, Program Management, the Development Teams, and Customer Service.

- Negotiate product offerings with stakeholders to find the optimal minimum viable product (MVP) for users needs.

- Lead agile ceremonies, especially sprint planning and backlog sessions.

- Craft product documentation, including quickstart guides, product manuals, and business processes.

- Advocate for user experience
Desired attributes:

- Doesnt mind speaking up to disagree.

- Invested in the success of teammates.

- Believes in the mission of improving technology experience and constantly seeks novel ways to achieve this.

- Enjoys technological problem solving.

- Seeking a growth role with a strategic stake in the shape of the organization.

- Evangelist for best practices.

- Negotiator/peacemaker.

- Prefers guidance rather than instruction and willing to make the role their own.

- Lifelong learner.

- Resilient/nimble when adapting to changes.