Technical Outbound Sales Executive

Company: GLS-SPA / Casa De Mirdad

Reports to: Director

Location: Mumbai (Showroom in Goregaon)

We are seeking a high-performing Technical Outbound Sales Executive to act as the primary bridge between our digital marketing efforts and project delivery. You will be responsible for converting high-intent leads generated through performance marketing into successful luxury lighting projects. This is a full-lifecycle role involving lead qualification, technical consultation, order management, and post-sales service onboarding.

1. Lead Management & Conversion:

• Monitor inbound leads from Meta Ads/Performance Marketing via Pabbly forms.
• Filter and prioritize leads based on urgency and project scale.
• Reach out to leads via call/WhatsApp to identify technical requirements.
• Coordinate with the internal Design Team for projects requiring comprehensive lighting layouts.
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  Drive product sales by confidently offering pricing and closing orders for individual fixtures.

2. Client Engagement & Consultation:

• Invite architects, interior designers, and HNI clients to our Goregaon showroom (Casa De Mirdad) for live consultations.
• Conduct or delegate site visits in Mumbai based on project workload and complexity.
• Act as the single point of contact (SPOC) for the client by creating and managing dedicated WhatsApp communication groups.

3. Operations & Order Management:

• Generate and submit Internal Work Orders (IWO) and Proforma Invoices (PI) to the Factory and Finance teams.
• Provide proactive updates to clients regarding production and dispatch status.If you are reading this jd reply with a Yahoo as your first message or reply.
• Review Factory QC reports and share them with clients upon completion.
• Facilitate dispatch and submit Lorry Receipts (LR) to clients post-shipment.

4. After-Sales & Maintenance:

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  Transition the client to the Service Team for installation support and long-term maintenance once products are delivered.

• Communication: Exceptional verbal and written communication skills (English/Hindi).
• Technical Savvy: Comfortable with lighting technology, Pabbly/CRM forms, and basic digital marketing workflows.
• Organizational Skills: Proficiency in managing multiple orders, timelines, and technical reports.
• Sales Prowess: Ability to handle high-value luxury clients and close deals independently.

• Training Phase: ?15,000 (First month if extensive training is required).

Standard Package: ?30,000 per month + Performance-based Incentives (Applicable after 7-day onboarding for experienced professionals).