Payroll Specialist

About the Role

Fasten your helmet and come aboard if you’re ready to be our Payroll Specialist. In this role, you will be an integral player within the People Operations team based in Bangalore, India. We are looking for an individual who excels working in a dynamic and fast-paced environment, is result-oriented, is eager to develop him/herself, eager to champion various HR initiatives for GoTroops in India and global markets, and passionate in providing delight to employee experience. This role handles the end-to-end payroll activities and involves streamlining of HR processes to optimize workflow efficiency, effectiveness, and productivity.

What You Will Do

• Handle the full end-to-end payroll operations ensuring timely & accurate salary disbursements to all employees.


• Coordinate and manage external payroll vendor ensuring the predefined service level is met. Process all statutory payments & employee benefits on a timely basis and filing of returns as per the local compliances & government instructions.


• Ensure preparation & finalization of the annual payroll certificates (eg: Form 16) of all employees within the prescribed time period.


• Address& resolve grievances within predefined timelines and respond professionally & accurately to inquiries related to payroll earnings, deductions, taxes, etc. Partner with different stakeholders such as the Compensation & Benefits team, Finance team, People Partner team on all initiatives as well as to deliver any data request.


• Participate & support payroll-related audit matters and HR projects whenever required

What You Will Need

• At least 2-3 years of working experience in India payroll operations, including audit, taxation, etc. Experience in Singapore and / or Vietnam payroll will be advantageous.


• Good understanding of Indian employment laws, local payroll practices, and statutory payroll regulations (tax, PF, salary structure etc).


• Strong operational hands on experience, problem solving, and analytical skills


• Possess high level of integrity and able to maintain confidentiality at all times


• Good communication skills with professional command of written and spoken English and has a customer-focus mindset


• Able to interact and collaborate with stakeholders from all levels while also able to work independently, to multitask, and determine priorities proactively under high pressure


• Strong aptitude to learn and pick up new skills, and highly adaptable to change

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• Tech-savvy with good proficiency in Microsoft Office, G-Suite and preferably in Workday and Salesforce as well.

About the Team

Our People Operations team consists of over 20 team members based in Indonesia, India, Singapore, and Vietnam. The gist of our role is to be a strategic operations partner in delivering and maintaining a high level of operational excellence. Working closely with the various COE teams, it's our job to ensure we offer an exceptional experience for all of our employees and stakeholders. All that said, don’t be fooled by our hard work; we know how to play hard, too. Contrary to popular belief, our team actually enjoys each other’s company. When we aren’t busy handling employee requests , doing payroll or other HR Ops related stuff you’ll find us ordering some delicious meals on GoFood (what can we say... we're loyal), battling it out in a game of Among Us, or trying to survive an intense workout session together.

About Gojek

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.