Gold Loan Officer -

Dear Candidate,
Greeting of the day!
We're Hiring for Gold Loan Officer

Skill

CUSTOMER SERVICE

CROSS SELLING

LEAD GENERATION

Minimum Qualification

ANY GRADUATION

CERTIFICATION

No data available

Working Language

No data available
Job Purpose

To ensure quality of customer service, gold collateral / asset quality Process adherence, there by achieving growth the objectives of the organization. ( 1.Customer service - TAT for servicing a client, 2. Client retention to reduce attrition, 3. Cro
Functional Responsibilities

To conduct valuation and verification of gold ornaments with respect to weight, purity Detect spurious, low purity gold and frauds to mitigate the risk.

Ensure that proper KYC and other prescribed documentation process is followed before and after the disbursement of loan

Adhere the Policy, Process other guidelines of the bank. Improve the existing process to overcome the probable risk.

Maintaining the TAT in the timely disbursement of Gold loan.

Retention of customers / portfolio by meaningful engagement time to time.

Secure safe room operations, security measures, day to day working of branch.

Follow up with the customer for timely interest collection, repayment and reduce NPA to zero.

Compliance of internal audit matters. Close the issues pointed out in in audit with in the TAT.

Cross Sell of other products / services of the bank.

Maintain liaison with Gold loan department/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branch.
Regards
Team HR

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