HR Operations Assistant Manager/Manager
Human Resource (HR)/ Talent Acquisition
121+ Applicants
Posted: 8 months ago
7-11 years
Haryana
Work from Office
Posted: 8 months ago
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Applicants: 121+
Job Description
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Job Description
- The Assistant Manager/Manager - HR Operations role based in Mumbai/Bangalore requires a candidate with a minimum of 7-10 years of experience in HRO services, including at least 3 years in a team lead capacity. Proficiency in platforms such as Workday, Darwin, ServiceNow, and other relevant tools is an advantage. The ideal candidate should possess exceptional client and stakeholder engagement skills, demonstrating the ability to manage complex relationships and escalations effectively.
As an Assistant Manager/Manager - HR Operations, you will be responsible for leading, mentoring, and supervising a team of over 15 resources. Your role will involve ensuring high performance levels, fostering engagement, and facilitating professional development within the team. Task allocation, progress monitoring, and promoting accountability to achieve operational objectives are key aspects of this position. Compliance with SLAs, KPIs, and performance metrics is essential to drive operational excellence and accuracy.
Continuous identification and implementation of process improvements to boost efficiency and enhance client satisfaction are vital responsibilities. Building and nurturing strong relationships with global clients as well as internal and external stakeholders is crucial. Collaboration with leadership to design and execute strategic plans for service delivery and team growth is central to the role. Strong problem-solving abilities, data analysis skills, and the capacity to derive insights for informed decision-making are highly valued. Effective communication, negotiation, and conflict-resolution skills are essential attributes for this position.
The candidate should be prepared to work flexible shifts to meet business requirements. The role requires a Master of Business Administration degree and falls under the ITES/BPO/KPO industry segment. The employment type is Full Time and Permanent.
Key Skills:
- Client Management
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- HR Operations
Job Code: GO/JC/127/2025
Recruiter Name: Ackshaya,
Skills
Hr OperationsHrCLIENT MANAGEMENTHR OPERATIONSHR OIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Golden Opportunities Pvt. Ltd. has always believed in building permanent relationships with our clients than just business deals.
Important dates & deadlines?
Application Deadline
17 Oct 25, 03:31 PM IST
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