Apps Specialist, Customer Success Acceleration

Department Icon Digital Marketing/Marketing
98+ Applicants
Posted: 7 months ago
1-5 years
Hyderabad, Telangana
Work from Office

Posted: 7 months ago
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Applicants: 100+
Job Description
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Job Description

    The ideal candidate for this position should have a Bachelor's degree or equivalent practical experience, along with at least 2 years of experience in working with digital media or digital marketing/advertising solutions. You should be proficient in implementing and measuring campaigns and providing client solutions. Additionally, having at least 1 year of experience in customer relationship development, account management, media consulting, or a similar role is preferred.
    Experience in optimizing and troubleshooting products or services would be a plus. It is important to have a good understanding of the media landscape and knowledge of Google's advertising solutions or similar digital advertising campaigns and platforms. You should be able to work effectively with cross-functional teams and demonstrate a data-driven approach when proposing solutions, providing insights to customers. The ability to create programs to drive performance, such as product adoption plans and campaign optimization syncs, is also desirable.
    As a member of the gTech Ads team, you will be responsible for providing support and technical services for customers using Google's Ad products. This includes helping customers optimize their use of Ad and Publisher products, setting up accounts, implementing ad campaigns, and providing media solutions for their business and marketing needs. You will also be involved in providing complex technical and measurement solutions, along with consultative support for larger customers. Collaboration with Sales, Product, and Engineering teams within Google is essential to develop better solutions, tools, and services to enhance the client experience and improve products.

    Looking to get Placed? Try our Placement Guarantee Plan

    At Google, we strive to create products and services that make the world a better place, and the gTech team plays a crucial role in bringing these innovations to life. Our global team of trusted advisors leverages technical skills, product expertise, and a deep understanding of customer needs to deliver tailored solutions. Whether it's developing bespoke solutions or scalable tools, our goal is to ensure that customers maximize the full potential of Google products.
    Key responsibilities of this role include building essential knowledge about digital marketing/advertising, Google products, performer offerings, and industry verticals. You will collaborate with industry managers from in-market cross-functional teams to develop growth plans for advertisers and create multi-product solution promotions. Drawing insights from data analysis, you will provide data-driven recommendations to customers and leadership to drive business success.,

Skills

Customer RelationshipCustomer Relationship DevelopmentProposing SolutionsAccount ManagementAdvertising SolutionsData AnalysisMedia LandscapeGoogles Advertising SolutionsData ApproachDigital MarketingTroubleshooting ProductsDigital MediaOptimizing ProductsCreating ProgramsMedia ConsultingCrossfunctional Teams

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About Company

Google India Careers 2025

Google is a global technology leader best known for its search engine, cloud computing, advertising platforms, consumer hardware, and AI innovations. Founded in 1998 by Larry Page and Sergey Brin, and headquartered in Mountain View, California, Google entered the India market in 2004 and now operates major campuses in Bengaluru, Hyderabad, Gurugram, and Mumbai. In India, Google serves billions of users through products like Search, YouTube, Android, Google Cloud, and Google Pay, while also investing heavily in digital inclusion and AI‑driven innovation.

Business ModelGoogle operates as a multi‑segment technology company, generating revenue primarily from advertising (Google Ads, YouTube Ads), cloud services (Google Cloud Platform, Workspace), hardware sales (Pixel devices, Nest), and subscription products (YouTube Premium, Google One). In India, Google’s business model blends B2C scale with B2B enterprise solutions, enabling it to serve both individual users and large organisations. The company’s AI‑first strategy integrates machine learning and generative AI across all products, from Search to Workspace, to deliver personalised, efficient, and secure experiences.

Recent Wins & Recognition

  • In 2024, Google Cloud India deepened its strategic alliance with PwC India to deliver Generative AI solutions across industries, leveraging Vertex AI and Gemini models to transform enterprise operations. (https://www.pwc.in/press-releases/2024/google-cloud-pwc-india-enhance-strategic-alliance-transform-enterprise-solutions-generative-ai.html)
  • Google announced a ₹1,000 crore investment in India’s AI ecosystem under the IndiaAI Mission, focusing on AI research, skilling, and start‑up incubation. (https://blog.google/intl/en-in/company-news/outreach-initiatives/google-ai-india-2024-investment/)
  • YouTube India surpassed 600 million monthly active users, launching new AI‑powered creator tools to boost content quality and monetisation. (https://blog.youtube/press/)
  • Google was recognised among the Top 3 Best Workplaces in India 2024 by Great Place to Work® Institute, highlighting its inclusive culture and employee well‑being programs. (https://www.greatplacetowork.in/best-workplaces-in-india-2024/)

Culture & ValuesGoogle’s core values include focus on the user, innovation, integrity, and respect for the individual. The company fosters a collaborative, open, and inclusive work environment, encouraging employees to spend 20% of their time on passion projects. In India, Google actively supports digital literacy, women in tech, and sustainability initiatives, while offering flexible work models, world‑class learning resources, and global mobility opportunities.


Client‑Facing & Internal Domains – Google India

Search & Knowledge Products

What it is – Google’s core product family, including Google Search, Google Maps, Google News, and Google Lens. India‑based roles include:

  • Search Quality & Ranking – Algorithm tuning, spam detection, and relevance optimisation.
  • Geo & Maps Data – Mapping accuracy, local business integration, and navigation features.
  • Knowledge Graph & AI – Semantic search, entity linking, and generative AI integration.

YouTube & Content Platforms

What it is – Google’s video and creator ecosystem, including YouTube, YouTube Music, and YouTube Shorts. India‑based roles include:

  • Creator Partnerships – Onboarding and supporting content creators.
  • Content Policy & Moderation – Ensuring compliance with community guidelines.
  • Product Growth & Monetisation – Ad formats, subscriptions, and engagement tools.

Google Cloud Platform (GCP)

What it is – Enterprise cloud services for compute, storage, AI, and analytics. India‑based roles include:

  • Cloud Solutions Architecture – Designing enterprise cloud deployments.
  • Data & AI Engineering – Vertex AI, BigQuery, and ML pipelines.
  • Customer Engineering – Pre‑sales technical consulting and onboarding.

Ads & Commerce

What it is – Google’s advertising and commerce products, including Google Ads, AdSense, Google Shopping, and Merchant Center. India‑based roles include:

  • Campaign Optimisation – Performance marketing and bid strategy.
  • Product Management – Ad formats, targeting, and measurement tools.
  • Merchant Solutions – E‑commerce integrations and seller support.

Hardware & Devices

What it is – Consumer electronics like Pixel phones, Nest smart home devices, and Chromebooks. India‑based roles include:

  • Hardware Engineering – Device design, testing, and localisation.
  • Supply Chain & Ops – Vendor management and logistics.
  • Retail & Channel Partnerships – Distribution and sales enablement.


Internal Functions

What it is – Corporate and enabling teams that support Google’s global operations. India‑based roles include:

  • People Operations (HR) – Talent acquisition, L&D, and employee engagement.
  • Finance & Legal – Compliance, contracts, and budgeting.
  • IT & Security – Infrastructure, cybersecurity, and enterprise tools.


Read More

Important dates & deadlines?

Application Deadline

21 Oct 25, 10:49 AM IST

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Apps Specialist, Customer Success Acceleration

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