Generative AI Analyst, Trust And Safety

Department Icon Data Science Analytics & Machine Learning
149+ Applicants
Posted: 2 years ago
4-6 years
Bengaluru, Karnataka, India
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Posted: 2 years ago
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Applicants: 149+
Job Description
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Job Description

Minimum qualifications:
  • Bachelors degree in Computer Science, Engineering, Statistics, Mathematics, or related discipline, or equivalent practical experience
  • 4 years of experience working with analytical tools or data analysis (e.g., SQL, Python, Business Intelligence/dashboards)
Preferred qualifications:
  • Experience working with abuse, spam, fraud or malware
  • Experience working on product policy analysis and identifying policy risks
  • Experience using statistical analysis and hypothesis testing
  • Experience analyzing ML models performance or working on LLMs
  • Excellent influencing skills and ability to work in a dynamic environment
About The Job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, youre a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
Trust and Safety is working with technologies in order to keep users safe and improve the quality of Googles products. As part of this team, you will develop and manage cross-functional relationships with Engineering, Product, Legal, and Operations teams in a multifaceted effort to improve our processes for identifying and resolving policy and quality issues on Generative AI products.
In this role, youll be responsible for the execution of complex projects with a diverse group of stakeholders. You will understand the users point of view and be passionate about using your combined technical and business acumen to protect our users. You will analyze market trends, set forward-looking strategy, and implement scaled solutions to solve user safety and quality issues, to ensure a high-quality user experience across Generative AI products.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

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Responsibilities
  • Establish metrics to benchmark Generative AI issues and quantify improvements. Develop datasets and run evaluations for engineers to evaluate and improve Search, Labs, and Assistant products. Perform complex data analyses to derive insights that help identify and fight abuse.
  • Use technical judgment to drive project delivery, challenge proposals and identify risks. Manage multiple projects of moderate to high complexity and scope against crashed timelines. Collaborate with other teams and functions (e.g., Policy, Product Inclusion etc.)
  • Improve tools through data analysis, technical expertise, and presentations. Enhance operational workflows via process improvements and identification of automation opportunities.
  • Analyze and debug escalations, and identify trends that can indicate bigger product risks. Perform on-call responsibilities on a rotating basis, including weekend coverage.
  • Review graphic, controversial, and offensive/sensitive content during the course of this role.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Googles EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Skills

AutomationBusiness IntelligenceData AnalysisOperationsProject DeliveryPythonQualitySqlStatistical AnalysisStatisticsStrategy

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About Company

Google India Careers 2025

Google is a global technology leader best known for its search engine, cloud computing, advertising platforms, consumer hardware, and AI innovations. Founded in 1998 by Larry Page and Sergey Brin, and headquartered in Mountain View, California, Google entered the India market in 2004 and now operates major campuses in Bengaluru, Hyderabad, Gurugram, and Mumbai. In India, Google serves billions of users through products like Search, YouTube, Android, Google Cloud, and Google Pay, while also investing heavily in digital inclusion and AI‑driven innovation.

Business ModelGoogle operates as a multi‑segment technology company, generating revenue primarily from advertising (Google Ads, YouTube Ads), cloud services (Google Cloud Platform, Workspace), hardware sales (Pixel devices, Nest), and subscription products (YouTube Premium, Google One). In India, Google’s business model blends B2C scale with B2B enterprise solutions, enabling it to serve both individual users and large organisations. The company’s AI‑first strategy integrates machine learning and generative AI across all products, from Search to Workspace, to deliver personalised, efficient, and secure experiences.

Recent Wins & Recognition

  • In 2024, Google Cloud India deepened its strategic alliance with PwC India to deliver Generative AI solutions across industries, leveraging Vertex AI and Gemini models to transform enterprise operations. (https://www.pwc.in/press-releases/2024/google-cloud-pwc-india-enhance-strategic-alliance-transform-enterprise-solutions-generative-ai.html)
  • Google announced a ₹1,000 crore investment in India’s AI ecosystem under the IndiaAI Mission, focusing on AI research, skilling, and start‑up incubation. (https://blog.google/intl/en-in/company-news/outreach-initiatives/google-ai-india-2024-investment/)
  • YouTube India surpassed 600 million monthly active users, launching new AI‑powered creator tools to boost content quality and monetisation. (https://blog.youtube/press/)
  • Google was recognised among the Top 3 Best Workplaces in India 2024 by Great Place to Work® Institute, highlighting its inclusive culture and employee well‑being programs. (https://www.greatplacetowork.in/best-workplaces-in-india-2024/)

Culture & ValuesGoogle’s core values include focus on the user, innovation, integrity, and respect for the individual. The company fosters a collaborative, open, and inclusive work environment, encouraging employees to spend 20% of their time on passion projects. In India, Google actively supports digital literacy, women in tech, and sustainability initiatives, while offering flexible work models, world‑class learning resources, and global mobility opportunities.


Client‑Facing & Internal Domains – Google India

Search & Knowledge Products

What it is – Google’s core product family, including Google Search, Google Maps, Google News, and Google Lens. India‑based roles include:

  • Search Quality & Ranking – Algorithm tuning, spam detection, and relevance optimisation.
  • Geo & Maps Data – Mapping accuracy, local business integration, and navigation features.
  • Knowledge Graph & AI – Semantic search, entity linking, and generative AI integration.

YouTube & Content Platforms

What it is – Google’s video and creator ecosystem, including YouTube, YouTube Music, and YouTube Shorts. India‑based roles include:

  • Creator Partnerships – Onboarding and supporting content creators.
  • Content Policy & Moderation – Ensuring compliance with community guidelines.
  • Product Growth & Monetisation – Ad formats, subscriptions, and engagement tools.

Google Cloud Platform (GCP)

What it is – Enterprise cloud services for compute, storage, AI, and analytics. India‑based roles include:

  • Cloud Solutions Architecture – Designing enterprise cloud deployments.
  • Data & AI Engineering – Vertex AI, BigQuery, and ML pipelines.
  • Customer Engineering – Pre‑sales technical consulting and onboarding.

Ads & Commerce

What it is – Google’s advertising and commerce products, including Google Ads, AdSense, Google Shopping, and Merchant Center. India‑based roles include:

  • Campaign Optimisation – Performance marketing and bid strategy.
  • Product Management – Ad formats, targeting, and measurement tools.
  • Merchant Solutions – E‑commerce integrations and seller support.

Hardware & Devices

What it is – Consumer electronics like Pixel phones, Nest smart home devices, and Chromebooks. India‑based roles include:

  • Hardware Engineering – Device design, testing, and localisation.
  • Supply Chain & Ops – Vendor management and logistics.
  • Retail & Channel Partnerships – Distribution and sales enablement.


Internal Functions

What it is – Corporate and enabling teams that support Google’s global operations. India‑based roles include:

  • People Operations (HR) – Talent acquisition, L&D, and employee engagement.
  • Finance & Legal – Compliance, contracts, and budgeting.
  • IT & Security – Infrastructure, cybersecurity, and enterprise tools.


Read More

Important dates & deadlines?

Application Deadline

27 Apr 24, 02:24 PM IST

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Generative AI Analyst, Trust And Safety

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