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Job Description
Role Overview
The Sales Associate will play a key role in guiding prospective learners through our consultation and enrollment process. The position requires professional communication, active listening, structured follow-ups, and the ability to present program value effectively.
This role directly contributes to learner success and organizational growth.
Key Responsibilities
Lead Communication
- Engage with incoming leads via calls, WhatsApp, and email
- Assess learner needs and guide them toward suitable program paths
Consultative Sales
- Explain program structure, benefits, learning outcomes, and placement relevance
- Address questions and assist prospects in making informed decisions
Enrollment & Conversion
- Conduct structured follow-ups
- Manage inquiry-to-enrollment pipeline
- Close admissions as per monthly targets
Coordination & Reporting
- Maintain accurate lead records in CRM
- Provide timely reports and performance updates
- Collaborate with operations for smooth learner onboarding
Value Systems Alignment
We are looking for individuals who demonstrate:
- Professional Integrity in communication and conduct
- Learner-First Mindset and empathy in conversations
- Consistency and discipline in daily work execution
- Ownership of outcomes and responsibilities
- Commitment to continuous learning and self-development
Technical Proficiency
Candidates should have or be willing to quickly develop:
- Working knowledge of CRM software
- Competency with Google Workspace / Email / WhatsApp Business
- Understanding of pipeline and follow-up systems
- Basic familiarity with AI and digital learning tools (training support provided)
Required Skills
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- Strong verbal and written communication
- Confidence in handling structured sales conversations
- Ability to build rapport and maintain clarity in calls
- Organized and dependable follow-up and record-keeping habits
- Target-driven approach and performance accountability
- Fluency in English and Hindi
Preferred Qualifications
- 02 years of experience in Sales, Business Development, Customer Success, or EdTech engagement
- Prior experience in phone-based communication roles is an advantage
- Interest in technology, upskilling, and professional development
- Prior experience in EdTech or digital products is a plus
Application Process
Interested candidates may submit:
- Resume
- A 6090 second Voice or Video Introduction
Please send to: [HIDDEN TEXT]
Subject Line:Application Sales Associate Your Name
Skills
Business DevelopmentSalesSales ExecutiveIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
01 Jan 26, 05:48 PM IST
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