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Job Description
- You will be part of a team that provides accurate and prompt responses to various Human Resources customer inquiries within an HR Service Center. Your key responsibilities will include:
- Utilizing knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail.
- Escalating complex to difficult issues that require specific, in-depth knowledge to the appropriate resource.
- Receiving and processing requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensuring data integrity is maintained.
- Tracking all customer contacts and following up to ensure satisfactory resolution.
- Serving as a first-level contact for most Human Resources administration issues.
- Assisting other team members as required.
Qualifications required for this role include a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment.
The company is one of the world's largest providers of products and services to the global energy industry, offering you the challenges, rewards, and opportunities to grow and lead in your career.
Location: Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India
Requisition Number: 196511
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Experience Level: Experienced Hire
Job Family: Support Services
Product Service Line: GBS Admin
Full Time / Part Time: Full Time
Compensation Information: Competitive and commensurate with experience.,
Skills
Human ResourcesHrHr ServiceData IntegrityCustomer ServiceHRISHuman ResourcesIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Halliburton, a global powerhouse in the oil and energy sector, stands at the forefront of providing innovative services and solutions that optimize the extraction, production, and management of energy resources. With a legacy of excellence and innovation spanning over a century, Halliburton has established itself as a key player in driving efficiency and sustainability in the energy industry. Halliburton Careers embody the company's commitment to attracting, developing, and retaining the best talents in the field, offering unparalleled opportunities for professional growth and contribution to groundbreaking projects worldwide. Through its dedication to safety, environmental stewardship, and cutting-edge technology, Halliburton continues to meet the world’s growing energy needs while addressing the challenges of a changing environment.
Important dates & deadlines?
Application Deadline
26 Oct 25, 12:40 PM IST
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HR Service Center Representative
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