Manager I -Account Management

Introduction: A Career at HARMAN Automotive
Were a global, multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience
• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
• Advance in-vehicle infotainment, safety, efficiency, and enjoyment.
  

About The Role
As an Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing HARMAN programs for your customer. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.
What You Will Do

• Capture and propagate the commercial voice of customer for ongoing programs
• Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
• Closely track customer satisfaction at all levels, and drive course corrections when required
• Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
• Receive customer change request and lead them through internal approval process
• Drive continuity of awarded business through program extensions and follow-on programs
  
  
  

What You Need To Be Successful

• Bachelors Degree in Engineering or Bachelors Degree in Business Management
• 15+ years of related sales experience with at least 8+ years in Automotive
• Must have a thorough understanding of Automotive OEMs organization and processes
• Thorough understanding of P&L statements, business cases and quotes / contracts with automotive OEMs
• Basic technical understanding of Automotive HW and SW systems
  

Bonus Points if You Have

• Masters degree in Engineering or Business Management
• Experience working with the applicable customer/OEM
• Work experience at Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS
  

What Makes You Eligible

• Be willing to travel up to 30%, domestic and international travel
• Be willing to work in an [office, manufacturing facility, client-site OR This role is eligible to work remotely full-time with occasional trips into the X office location required (this could be on 24-hour notice)
• Successfully complete a background investigation and drug screen as a condition of employment
  

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• An inclusive and diverse work environment that fosters and encourages professional and personal development
  

You Belong Here
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
About HARMAN: Where Innovation Unleashes Next-Level Technology
Ever since the 1920s, weve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature todays most sought-after performers, while our digital transformation solutions serve humanity by addressing the worlds ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If youre ready to innovate and do work that makes a lasting impact, join our talent community today!