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Job Description
- The role of the Account Manager Hotel Chains involves reporting to the Area Manager Hotel Chains and focuses on developing and establishing strong relationships with hotel chains. It is crucial for the Account Manager to ensure that hotel chains have a clear understanding of the HBX value proposition and the various tools available to maximize revenue growth. Building rapport and trust through a consultative approach is key to effectively managing the portfolio of hotel chains.
The Account Manager is responsible for optimizing, managing, and enhancing the portfolio by implementing Central Framework agreements and negotiating the right commercial conditions. This includes integrating the ecosystem by tailoring the product offering to meet the specific needs of each partner. Meeting or exceeding performance and financial targets, driving profitability, and creating joint-value proposals are essential aspects of the role to foster long-term relationships.
Key Responsibilities:
- Acting as the primary point of contact for hotel partners within the large chains
- Building rapport and knowledge-based trust with partners
- Driving joint-value propositions tailored to partner needs
- Attending industry events and networking to strengthen relationships
- Ensuring partners have a clear understanding of Hotelbeds and its offerings
Portfolio and Performance Management:
- Monitoring performance and KPIs for each hotel and chain
- Identifying opportunities through market trends analysis
- Collaborating with the team to ensure the right conditions are in place
- Conducting regular performance reviews with the Area Chains Manager
Strategy Implementation and Delivery:
- Implementing strategic plans aligned with organizational goals
- Prioritizing chain partner interactions based on strategic account planning
- Tailoring product offerings to meet partner needs
Contracting Quality Negotiation & Optimization:
- Adapting proposals to meet partners" needs
- Improving contracting quality to drive conversion rates
- Negotiating competitive advantages with key partners
Collaboration:
- Working closely with the Area Chains Manager and other stakeholders
- Collaborating with account developers and channel specialists
- Maintaining relationships with other account managers for best practice sharing
Tools & Processes Adoption:
- Ensuring adoption of company tools and processes
- Providing feedback for continuous improvement
- Collaborating on standardization for consistency and efficiency
Digital Marketing:
- Working with marketing teams on strategies to promote hotel chains
- Monitoring and analyzing marketing activities" effectiveness
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Capabilities:
- Market Expertise and Relationship Building
- Commercial Acumen and Negotiation Mastery
- Business Development and Planning
- Data-driven Decision-making
- Product and Revenue Management Expertise
- Teamwork and Collaboration
- Agility and Adaptability
Experience:
- Previous experience in commercial roles with client interaction
- Experience in contracting and negotiation
- Proficiency in English (spoken and written)
- Account planning and growth plans
Qualifications:
- Bachelor's or Master's degree in Business Administration, Tourism Management, or similar
- Proficient level of English, additional languages advantageous,
Skills
Account PlanningAgilityRevenue ManagementTeamworkProduct ManagementAdaptabilityDatadriven DecisionmakingRelationship BuildingBusiness DevelopmentNegotiation MasteryIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Hotelbeds Group is a leading provider of travel services to tour operators, airlines, and other travel intermediaries. They offer a wide range of products and services to help their customers book hotels, flights, and other travel arrangements.
Important dates & deadlines?
Application Deadline
20 Oct 25, 12:40 PM IST
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