Associate Consultant

HCLTech
Department Icon Management/ Strategic Consulting
105+ Applicants
Posted: 9 months ago
2-6 years
Lucknow, Uttar Pradesh
Work from Office
Posted: 9 months ago
|
Applicants: 106+
Job Description
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Job Description

    Free Workshop
    You should have in-depth knowledge of various storage technologies, including Storage (HP Primera and Storeonce) and Veeam (Backup), SAN (Storage Area Network), NAS (Network Attached Storage), and object storage. Your responsibilities will include adhering to quality standards, regulatory requirements, and company policies to ensure a positive customer experience and customer satisfaction through First Call Resolution and minimum rejected resolutions / Reopen Cases. Participate or contribute to EN business in the creation of proposals to drive Service improvement plans. Independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team. Provide support for on-call escalations / L3 level support and perform incident & problem management.,

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Skills

ManagementConsultantStoreonceVeeam BackupNAS Network Attached StorageSAN Storage Area NetworkStorage HP PrimeraObject Storage

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About Company

HCLTech is a global technology company that helps businesses transform through digital solutions. We offer a wide range of services, including IT services, consulting, and engineering.

Important dates & deadlines?

Application Deadline

21 Oct 25, 02:30 PM IST

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Associate Consultant

HCLTech

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