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Job Description
- As a Financial Analyst in the Finance Domain at HCLTech, your role will involve reviewing bills and invoices. Your responsibilities will include:
- Adhering to processes to ensure high quality and customer service.
- Following escalation procedures for issues that are beyond the agent level for first call resolution.
- Adhering to break schedule adherence.
- Participating in motivational activities and implementing feedback provided during monitoring sessions.
- Updating various logs such as escalation log, complaint tracker, etc.
- Ensuring data security for proprietary customer data.
Qualifications and Work Experience criteria include:
- Excellent communication skills, both verbal and written, with a professional telephone etiquette.
- Being helpful, empathetic, and enthusiastic.
- Good knowledge of accounting.
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- Preferably a financial graduate.
It is preferable that you are comfortable working in night shifts.
For any further queries or to apply for the position, you can contact Urmika Mehta at hidden_email.,
Skills
Fraud TypesBankingMicrosoft Office SuiteCredit Union OperationsFraud SchemesAccounting KnowledgeExcellent Communication SkillsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
27 Oct 25, 03:47 PM IST
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