Hdfc Bank - RBB-Branch Managers-Hyderabad

Role & responsibilities

Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.

Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales

Key Customer Relationship Management & supervision of all High-Net-Worth customer programs

Ensure all components of the branch sales model function as per design

Complaints Handling

Review Branch Operations reports

Managing teller operations and vault

Branch Merchandising & co-ordination with Marketing at product level

Review vault register and Key Registers

Review Suspense & Dummy accounts

Ensure compliance with Banking rules, Regulations & Procedures

Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff

Adherence of sales process & Operational Checklist.

Preferred candidate profile

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• Graduation: (Min)
• Minimum experience in years 8 to 12 yrs
• Exposure to banking preferable

Certifications:

• AMFI Certification(Optional)
• IRDA Certification(Optional)
• NCFM Certification (Optional)
• Internal Certification-NR Modules-(Optional))