Java Production Support Engineer

Role: Java Production Support Engineer

Total experience Req: 6-10 Years only

Location: Hyderabad (Hybrid 3 days)

Notice Period: Immediate only.

Note: Should have Strong communication skills, Java coding knowledge (no need to do the code), and AWS experience is mandatory.

Interested please reach me out [HIDDEN TEXT]

Company Description

Healthfirst Technologies is a pioneering product design and development company that specializes in healthcare and insurance industries. With over 20 years of experience, we create top-tier products to solve complex business challenges through strategic product engineering.

Role Description

Qualifications

• Bachelor&aposs degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Proficiency in programming languages, scripting, and debugging tools.
• Experience working with Java development and related technologies.
• Experience working with AWS related services (EC2, S3, Cloud watch, system manager, secret manager, Lambda, Glue, CFN, RDS, AWS code commit, etc).
• Good Understanding of Azure DevOps, Linux & Servers.
• Knowledge on Basic DB queries
• Strong understanding of software development processes and methodologies.
• Experience with databases, networking, and operating systems.
• Excellent problem-solving and analytical skills.

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• Experience in generating analytics and insights on customer L3 tickets.
• Good Understanding & Knowledge on Salesforce ticketing Tool.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Adaptability to evolving technologies and changing priorities.
• Previous experience in application support, technical support, or a related role is a plus.
• Leadership experience and the ability to mentor and guide team members effectively.
• Proven experience in handling critical incidents and managing high-pressure situations.
• In-depth knowledge of software development lifecycle and methodologies.