Sales Support Representative

Responsibilities

Document Control

• Receive, register, and distribute incoming and outgoing documents in accordance with project procedures.
• Maintain up-to-date records of all documents and ensure proper documentation flow and retrieval.
• Implement and manage document control processes and systems.
• Organize and maintain paper and electronic filing systems
• Ensure that documentation is accurate, updated, and easily accessible to relevant stakeholders.
• Coordinate with internal departments to ensure timely submission of deliverables.
  
• Monitor document revisions and track version control.
• Ensure compliance with quality assurance and control standards.

Bid Portal Control

• Register and manage company accounts on client bid/tender portals (e.g., Ariba, SAP, etc.).
• Monitor and track live tender opportunities and updates through portals.
• Upload and submit pre-qualification documents, proposals, and bids as per client requirements.
• Coordinate with the bid team to gather technical and commercial documents for submission.
• Track submission deadlines and ensure timely delivery of all documents.

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• Maintain bid logs and records of submissions for audit and reference purposes.
• Communicate with clients or portal administrators to resolve technical issues or submission errors.

Support And Administration

• Support the team in day-to-day administrative tasks (CRM updates, report generation, documentation)
• Communicate with customers on proposals, order and general follow ups when required by sales
• Coordinate meetings, events, and take meeting minutes when required
• Liaise between sales, marketing, finance and services teams
• Organize and prepare materials for sales and general meetings and presentations