Operations Manager

About the Role:

We are looking for a dynamic and driven Expansion Manager to lead the rollout of new stores and service centers in the e-rickshaw and battery segment. This role demands a strong focus on on-ground execution, sales performance, and operational excellence. You will be at the forefront of driving growth and ensuring seamless day-to-day functioning across multiple locations.

Key Responsibilities:

1. Market Expansion & Store Launches

• Identify high-potential locations for new stores and charging/battery swap stations
• Lead site selection, lease negotiation, store setup, staffing, and vendor onboarding
• Work with local authorities for compliance, permits, and approvals

2. Sales & Revenue Growth

• Drive local sales strategy for e-rickshaws, batteries, and service offerings
• Build and manage partnerships with dealers, fleet operators, and micro-entrepreneurs
• Achieve monthly sales and revenue targets per store/region

• Oversee store-level operations, including inventory, servicing, and customer satisfaction
• Ensure proper implementation of SOPs and safety protocols
• Monitor key metrics: footfall, conversion rates, service turnaround time, battery uptime, etc.

4. Team Leadership

• Recruit, train, and manage on-ground sales and operations teams
• Motivate staff to deliver on KPIs and ensure high levels of accountability
• Lead periodic performance reviews and process improvement initiatives

5. Reporting & Feedback

• Regularly report performance metrics to the leadership team
• Provide market insights and customer feedback for product/service refinement
• Track and optimize unit economics per location

• 37 years of experience in on-ground expansion, sales operations, or retail/channel management
• Strong execution mindset with a hands-on approach to problem solving
• Experience in EV, auto, battery, solar, or related segments is a strong plus
• Ability to work in ambiguous environments and build systems from scratch
• Excellent negotiation, communication, and team management skills
• Willingness to travel and hustle on the ground

Why Join Us

• Be part of a fast-growing startup building green mobility infrastructure
• Take ownership of end-to-end expansion in a high-impact role
• Work with passionate founders and a mission-driven team
• Competitive compensation + performance-based incentives