Sr. Accounts Receivable Lead - India

About Highspot
Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.
While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.
About the Role:
We are seeking a highly skilled and proactive Senior Accounts Receivable (AR) Lead who is customer and people-centric to support the accounts receivable functions, including billings, customer payment applications, collections, cash forecast, and relevant month-end reporting requirements. You will be a key preparer for a global team of AR professionals. This role requires you to be detail-oriented, working across financial inputs and outputs that the AR team will be measured on. A great candidate is a multitasker with excellent communication skills who can build relationships while working closely with their team and fellow managers to reach department goals. This highly visible role will report to the AR Manager based in India and will need to work in the US time zone as necessary (usually during key month-end close times).
Responsibilities

• Assist in global invoicing, customer payment applications, and collections functions.
• Support the maintenance and updates of Billings, Collection, and Uncollectible policies.
• Partner with the AR Manager partner with cross-functional business stakeholders such as Sales, Revenue Operations, Legal, FP&A, and Accounting.
• Contribute to finance month-end close activities (A/R reserve analysis, A/R reconciliations, journal entries for reclassifications, write-offs, etc.).
• Support scaling AR operations as the business continues to grow, including process improvements, automation, and enhancements in new customer onboarding, portal billing, and dunning.

• Collaborate with Sales and Customers’ AP or Procurement teams to ensure timely collections.
• Assist in achieving the monthly cash collection target, DSO target, and updating the cash forecast as necessary.
• Train and coach global team members on best AR practices.
• Coordinate with third-party collection agencies.
• Communicate internally and externally to identify issues, propose solutions, and execute them.
• Participate in ad-hoc projects around the Order-To-Cash cycle.
• Assist in resolving escalated discrepancies to ensure timely and accurate resolution.
• Work with functional leaders and other internal groups to build scalable processes
  

Required Qualifications

• 5+ years of experience in managing Accounts Receivable functions at a global company.

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• Experience in SaaS industry is a plus, as well as relevant certification in the profession.
• In-depth knowledge of Billings, Dunning, Credit checks, and Order to Cash processes.
• Demonstrated ownership for making difficult decisions, taking calculated risks, and experimenting with new approaches.
• Excellent negotiation, interpersonal, verbal, and written communication skills.
• Ability to work under pressure and with strict deadlines.
• Proficient in Microsoft Excel and Word.
• Proven experience in identifying and driving process improvements and operational efficiency projects.
• Preferred CA or Master’s Degree in Accounting, Finance, or related field.
  

Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
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