Voice Process

Department Icon BFSI (Operations & Lending)
89+ Applicants
Posted: 8 months ago
0-4 years
Karnataka
Work from Office

Posted: 8 months ago
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Applicants: 89+
Job Description
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Job Description

    The job involves processing claims, handling incoming and outgoing calls, and taking appropriate actions following process guidelines. You are expected to adhere to professional standards, established procedures, and policies to maintain customer satisfaction ratings through timely actions and adherence to quality standards. Using company policies, you will determine immediate resolutions or escalate issues to managerial input. Updating customer records by inputting data into the company platform and resolving customer issues through review, investigation, and appropriate actions are key responsibilities.
    Eligibility Criteria:
    - Education: Any Graduate (2022, 2023 & 2024)
    - Experience: Freshers only
    - Skills: Excellent verbal and written communication
    - Preferred Candidates: BSc, BCom, BBA, BA
    (Note: No BE/B.techs, No Post Graduates, No diploma, No Pursuing candidates)
    Documents Required:
    - Aadhar Card (Original and Mandate to carry)
    - Pan Card (Soft Copy)
    - SSC, Intermediate, and Graduation documents (Soft Copy)
    - Passport size photo
    Shift Time: Night Shift
    Perks:
    - 2-way cab facility
    - Work Schedule: The roles will require working in week-offs
    - Shifts: The positions entail working in US shifts
    - 5 days working
    Job Types: Full-time, Permanent, Fresher

    Looking to get Placed? Try our Placement Guarantee Plan

    Benefits:
    - Provident Fund
    Schedule:
    - Monday to Friday
    - Night shift
    - US shift
    Work Location: In person
    Contact the employer at +91 hidden_mobile,

Skills

Customer SatisfactionExcellent VerbalWritten Communication

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Important dates & deadlines?

Application Deadline

23 Oct 25, 12:57 PM IST

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