Data Analytics Freelancer/Consultant

About Us
Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more — without the complexity of legacy helpdesks.
Were a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful; and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it.
Opportunity
Were looking for a hands-on Data Analytics Consultant to build and scale our core business analytics. This is a high-impact role working closely with founders and leadership to drive visibility into key SaaS metrics and enable data-driven decision-making. Youll be expected to operate independently and start delivering value from the get-go
What Will You Be Working On

• 
  Build dashboards for key metrics like ARR, MRR, Net Expansion, CAC, and ROI
• Create forecasting models for revenue and growth
• Write SQL queries to extract and analyze data
• Design leadership-level dashboards and generate actionable insights
• Work with tools like Stripe and HubSpot for business analytics
  

What We Are Looking For

Looking to get Placed? Try our Placement Guarantee Plan

Get Hired

• 3–4 years of experience in data analytics, preferably in SaaS
• Strong SQL skills (non-negotiable)
• Experience building dashboards for SaaS companies
• Good understanding of SaaS metrics (ARR, MRR, CAC, LTV, churn, etc.)
• Strong analytical thinking and number sense
• Ability to work independently and communicate insights clearly