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Job Description
As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.
What will your day consist of?
- Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow
- Sending consolidated account statements, to our AP contacts, who are usually part of centralized teams
- Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
- Conducting critical call with different Order Management groups, in order to review the status of the disputes, negotiate and agree in resolution timelines
- Having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
- Following-up with Customers’ Requestors (POs’ creators) in order to obtain a faster resolution on different cases.
- Communicate and have a close partnership with Credit Analysts, Sales, Account Management teams to take appropriate Financial decisions
- Escalating up to Director and VP level the cases without a clear resolution path
- Leading and/or participating in business enhancement projects across countries/ regions.
- Bachelor or master’s degree in Finance, Administration, business, economics or similar
- Advanced English language skills, knowledge of additional languages will be a plus
- 2-4 years of experience in collection, customer service, accounts payable or receivable
- Understanding of collection strategies and financial concepts.
- Good communication, negotiation, and conflict resolution skills.
- Ability to build relationship across teams and cultures
- Understanding of Quote to Cash process.
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- Life insurance
- Mayor Medical Insurance
- Savings Fund
- 10 paid holidays on your first year
- Restaurant and food vouchers
- Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs)
- Vendors discount program (Restaurants, cinema, clothing, and other)
Skills
AccountsSalesAccount ManagementAccounts PayableAccounts ReceivableCollectionsFinanceOrder ManagementCashIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
HP, or Hewlett-Packard, is a renowned global technology company specializing in personal computing, printing, and related services and solutions. With a history dating back to 1939, HP has been a pioneer in the technology industry, driving innovation and advancing the way people work and live. HP's diverse portfolio includes products such as laptops, desktops, printers, and software solutions, serving consumers, businesses, and government organizations worldwide. HP Careers provide exciting opportunities for talented individuals to join a dynamic team dedicated to pushing the boundaries of technology and delivering exceptional experiences to customers. With a culture of innovation, diversity, and collaboration, HP empowers employees to unleash their creativity and make a meaningful impact on the world.
Important dates & deadlines?
Application Deadline
27 Mar 25, 01:29 PM IST
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Cash Collections Analyst
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