Assistant Manager Branch Operations

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Business Descriptor:

We are currently seeking an experienced professional to join The Global Asset Management team.

Principal Responsibilities

• To ensure timely and error free reporting of transactions received at the Investor Service Centre.
• Manage customer communication effectively in order to have timely resolution
• Excel in distribution services & investor services with special focus on corporate customers
• Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
• 
  Explore and process efficiency suggestions and contribute to achieve customer delight
• Comply with applicable regulatory requirements on qualifications required for the job profile
• Contribute to the knowledge management initiative of the customer service team.
• Contribution to recruitments / contingency / leave planning
• Ensure compliance to the process manual and FIM
• Excel in the monthly reporting process

Useful Link

Link to Careers Site: Click HERE

You’ll achieve more when you join HSBC.

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Issued by HSBC Global Asset Management (India) Private Ltd